Eligibility Specialist Trainee — Public Service Path

Careers In Government; Auburn, Northern (CA, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Placer County Health and Human Services Department is seeking a Trainee Eligibility Specialist I to learn and assist with determining eligibility for designated client services programs. This training-class role emphasizes guidance and gradual responsibility while handling initial casework under supervision.

Successful trainees may transition to the Eligibility Specialist I role. Bilingual skills in Spanish and/or Russian are preferred but not required for current vacancies.

Qualifications

• Education and Experience: Equivalent to the completion of twelfth grade and six (6) months of clerical experience that includes substantial public contact.
• OR: Completion of the equivalent of fifteen (15) semester units in social services, sociology, social work, psychology, behavioral science, business or public administration, or a related field from an accredited college or university.
• May need to possess a valid driver's license as required by the position.

Responsibilities

• Interview applicants and participants in designated client services programs and services; assist applicants in completing applications and forms; determine eligibility.
• Explain program regulations and procedures to clients; provide information in person, by telephone, or in groups.
• Maintain case records, perform data entry into automated record systems, and monitor due dates.
• Build relationships with local private and public resources to provide continuity of services.
• Perform administrative support and clerical duties, answer phones, and maintain confidentiality.

Skills

Interviewing

Public contact

Data entry

Mathematical calculations

Record keeping

Communication

Education

High school diploma

15 semester units in social services

Tools

Automated record systems

Office software

Job description

Placer County Health and Human Services Department is seeking a Trainee Eligibility Specialist I to learn and assist with determining eligibility for designated client services programs. This training-class role emphasizes guidance and gradual responsibility while handling initial casework under supervision.

Successful trainees may transition to the Eligibility Specialist I role. Bilingual skills in Spanish and/or Russian are preferred but not required for current vacancies.