Eligibility Specialist I — Paid Training & Full-Time

Health Advocates, LLC; Visalia (CA); On-site; USD 45,240 - 58,240; Full time

Benefits offered by this job

Healthcare and Insurance Benefits

Retirement Benefits

Vacation/Holiday/Sick Leave

Employee discounts

Rideshare Incentives

Employee Referral Program

EAP (Employee Assistance Program)

Job summary

Health Advocates, LLC seeks an Eligibility Worker for our Visalia, CA hospital site to screen patients for government benefits, submit applications, and track case progress. You’ll collaborate with hospital and county staff, maintain logs, and help ensure timely case completion.

The role requires 1–2 years of customer experience, basic computer skills, and the ability to travel between hospital sites. Bilingual English/Spanish is a plus, with a 7:30–5 schedule and paid training offering.

Qualifications

• High School diploma or GED required.
• 1–2 years of customer experience; healthcare/call center preferred.
• Bilingual English/Spanish a plus.
• Basic office skills and computer literacy required.
• Must be able to type 30 wpm.
• Ability to travel to other hospital sites as needed.

Responsibilities

• Qualify patients/claimants for governmental benefits (Medi-Cal, VOC, SSI/SSDI, TPL) within guidelines.
• Screen by phone or bedside, complete and submit applications to county offices.
• Follow up with patients, families, and county workers for case completion.
• Update information in hospital computer database and generate reports.

Skills

Customer experience

Bilingual English/Spanish

Office software

Typing 30 wpm

Time management

Travel ability

Independent work

MS Office

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Health Advocates, LLC seeks an Eligibility Worker for our Visalia, CA hospital site to screen patients for government benefits, submit applications, and track case progress. You’ll collaborate with hospital and county staff, maintain logs, and help ensure timely case completion.

The role requires 1–2 years of customer experience, basic computer skills, and the ability to travel between hospital sites. Bilingual English/Spanish is a plus, with a 7:30–5 schedule and paid training offering.