Benefits Eligibility Specialist I

Health Advocates, LLC; California; On-site; USD 28,929 - 37,539; Full time

Benefits offered by this job

Comprehensive benefits package

Employee discounts

Retirement benefits

Rideshare incentives

Paid time off

Job summary

Health Advocates, LLC in California is hiring a Case Manager I to qualify patients for government benefits including Medi-Cal and SSI/SSDI. Duties include screening calls, completing applications, and coordinating with patients and government offices to ensure eligibility.

Candidates should have a high school diploma, customer service experience, and strong communication skills. The role offers a full-time position with a pay rate between $21.00 and $27.25 per hour, depending on experience.

Qualifications

• 1-2 years of customer service experience; healthcare environment preferred.
• Desire to help others.
• Ability to adapt and manage change in a fast-paced environment.

Responsibilities

• Qualify patients for government benefits such as Medi-Cal and SSI/SSDI.
• Conduct telephone screening and complete applications.
• Follow up with patients and county workers.

Skills

Bilingual English/Spanish

Excellent verbal and written communication skills

Customer service experience

Basic office skills and computer literacy

Education

High school diploma or GED equivalent

Job description

Description

Health Advocates is seeking Eligibility Workers for our main office in Chatsworth, CA.Bilingual (English/Spanish) Eligibility Workers Wanted!
WE OFFER PAID TRAINING!

Job Summary

This position helps qualify patients/claimants for governmental benefits (Medi-Cal, VOC, SSI/SSDI,TPL, etc.) within established guidelines. Responsibilities include telephone screening, completing applications, follow-up with patients/claimants and county workers for successful completion of cases, submitting applications to appropriate offices, updating information in the computer database, and performing miscellaneous related duties as needed.

Qualifications

• High School diploma or GED equivalent required
• 1-2 years of customer service experience; healthcare environment, or any combo of experience, education or training
• Bilingual English/Spanish preferred (read, speak and write)
• A desire to help others
• Bilingual in Vietnamese, Mandarin, Cantonese is a plus
• Basic office skills and computer literacy required
• Excellent communication skills, both verbal and written
• Excellent organizational skills
• Ability to adapt and manage change in a fast-paced environment
• Type 30 wpm

Working Title: Case Manager I

Pay Rate: $21.75- $28.00 per hour (Depending on Relevant Experience)

Position Type: Full-time; Non-Exempt

Schedule: Alternative Work Week Schedule - Mon-Thurs 7:30 am-5:00 pm & Fri 7:30 am-12:30 pm

Other: We conduct assessment testing and post offer background checks

Benefits

Health Advocates offers a comprehensive benefits package to meet the needs of today's employees. They include: Healthcare and Insurance Benefits, Retirement Benefits, Employee discounts, Employee Assistance Program, Rideshare Incentives, Employee Referral Program, Vacation/Holiday/Sick Leave and other time off.

About Us

Founded in 1990, Health Advocates is the largest privately funded public advocacy company in California providing Eligibility and Recovery services to California public health systems, private hospitals, clinics, health plans, government agencies, and individuals. We are dedicated to identifying medical coverage from third-party sources such as Medi-Cal, Social Security (SSI/SSDI), and other health insurance programs to minimize uncompensated care to the benefit of both our clients and the patients and applicants they serve. Our success is born from a very unique blend of resources, expertise, and an unwavering determination to identify coverage and recovery solutions on behalf of patients that simply have no ability to pay their increasing financial healthcare debts. Innovation and compassion are integral to Health Advocates’ identity and these attributes have historically served our clients very well. We are proud of our past, excited about our future, and confident of our continued success.

This position requires access to confidential protected health information (PHI). Our employees are expected to protect the privacy of all PHI in accordance with Health Advocates’ privacy policies and procedures and as required by state and federal law including but not limited to the HIPAA Security and Privacy Rule.

Health Advocates

21540 Plummer Street, Suite B

Chatsworth, CA 91311

[phone] p

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Health Advocates is an equal opportunity employer. We believe all of our employees should be treated fairly, consistently, and with dignity and respect. Our goal is to maintain a satisfied and productive team of employees. The keys to reaching that goal are effective leadership, fair and competitive wages and benefits, dedication to the job, and close attention to employee relations matters.

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