Eligibility Specialist

Socket.dev; Skowhegan (ME); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

13 Paid Holidays

Employer-sponsored retirement plan

CSA program with weekly farm boxes

Generous PTO

Health, dental, vision insurance

Professional development

Job summary

Kennebec Valley Community Action Program (KVCAP) in Skowhegan, ME is hiring an Eligibility Specialist to support applications online, by phone, and in person. You will gather required information, verify documents, and refer clients to appropriate resources.

The role emphasizes strong clerical skills, accurate typing, and excellent communication to help individuals and families access services. Travel within service areas may be required.

Qualifications

• Three years of clerical/office experience with accurate keyboarding and math skills.
• Strong typing and ability to prepare documents using office software.
• Excellent interpersonal, organizational, and verbal/written communication.
• Ability to multi-task in a fast-paced environment and meet deadlines.
• Familiarity with KVCAP programs and local resources is helpful.
• Valid driver's license and reliable vehicle for travel within service areas.
• Able to pass background checks by applicable agencies.

Responsibilities

• Communicate with clients to collect required information and materials for applications.
• Conduct applications online, by phone, and in person as needed.
• Provide information and referrals to clients.

Skills

Clerical experience

Typing skills

Interpersonal communication

Organizational skills

Multitasking

Driver's license

Education

No degree specified

Tools

Office applications

Job description

Description

Kennebec Valley Community Action Program (KVCAP), which seeks to strengthen individuals, families and communities through direct services and community collaborations that create solutions to poverty, is looking to hire a self motivated and organized Eligibility Specialist for our office in Skowhegan, ME. The Eligibility Specialist communicates with clients to collect required information and materials to conduct application process online, by phone, and in person as needed. Provides information and referrals to clients as appropriate.

Requirements

• Three years’ clerical/office experience including accurate keyboarding and math skills.


• Strong typing and computer skills with the ability to create documents and reports using office applications.


• Strong interpersonal, organizational, telephone, written and verbal communication skills.


• Ability to multi-task in a fast paced environment and adhere to deadlines.


• Familiar with KVCAP programs and knowledge of community resources helpful.


• Ability to write legibly and spell accurately.


• Possess a valid driver’s license and have use of a vehicle insured to State of Maine requirements to travel within all of KVCAP’s service areas.


• Ability to pass State Bureau of Investigation, Department of Motor Vehicle, Department of Health and Human Services, Sex Offender Registry and Fraud background checks.

Benefits

• 13 Paid Holidays, including Juneteenth and Indigenous People’s Day, plus one additional day during your Birthday month.


• Low cost health, dental, vision, life and long-term disability insurance options.


• 100% employer-paid short-term disability insurance.


• Generous Paid Time Off program that starts at 4 weeks per year.


• Employer-sponsored retirement plan that includes an employer contribution and an employer match.


• Annual CSA program that delivers a weekly box of food from local farms to all participating employees for 20+ weeks per year.


• Professional growth and development opportunities.