Eligibility Specialist: Client Services & Community Support

Socket.dev; Skowhegan (ME); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

13 Paid Holidays

Employer-sponsored retirement plan

CSA program with weekly farm boxes

Generous PTO

Health, dental, vision insurance

Professional development

Job summary

Kennebec Valley Community Action Program (KVCAP) in Skowhegan, ME is hiring an Eligibility Specialist to support applications online, by phone, and in person. You will gather required information, verify documents, and refer clients to appropriate resources.

The role emphasizes strong clerical skills, accurate typing, and excellent communication to help individuals and families access services. Travel within service areas may be required.

Qualifications

• Three years of clerical/office experience with accurate keyboarding and math skills.
• Strong typing and ability to prepare documents using office software.
• Excellent interpersonal, organizational, and verbal/written communication.
• Ability to multi-task in a fast-paced environment and meet deadlines.
• Familiarity with KVCAP programs and local resources is helpful.
• Valid driver's license and reliable vehicle for travel within service areas.
• Able to pass background checks by applicable agencies.

Responsibilities

• Communicate with clients to collect required information and materials for applications.
• Conduct applications online, by phone, and in person as needed.
• Provide information and referrals to clients.

Skills

Clerical experience

Typing skills

Interpersonal communication

Organizational skills

Multitasking

Driver's license

Education

No degree specified

Tools

Office applications

Job description

Kennebec Valley Community Action Program (KVCAP) in Skowhegan, ME is hiring an Eligibility Specialist to support applications online, by phone, and in person. You will gather required information, verify documents, and refer clients to appropriate resources.

The role emphasizes strong clerical skills, accurate typing, and excellent communication to help individuals and families access services. Travel within service areas may be required.