Eligibility Services Clerk - Help Texans Access Care

FALL CREEK FARM & NURSERY; Sulphur Springs (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

The Texas Health and Human Services Commission (HHSC) Access and Eligibility Services (AES) division is seeking an Eligibility Services Clerk in Sulphur Springs to provide clerical support for the eligibility process. The role requires accuracy in processing applications, logging documents, and assisting clients with inquiries in a fast-paced environment.

Qualified candidates will have a high school diploma or GED, customer service experience, and the potential benefit of bilingual

Qualifications

• High School diploma or GED equivalent is required.
• Experience in a professional customer service environment is preferred.
• Bilingual English/Spanish skills are preferred.

Responsibilities

• Provides clerical support to Eligibility Operations staff.
• Processes mail, opens and dates stamps incoming applications and documents.
• Reviews applications for signature, date and required documents.
• Logs and assigns complete applications for processing.
• Responds to client inquiries and maintains records and files.

Skills

Bilingual English/Spanish skills

Education

High School diploma or GED

Job description

The Texas Health and Human Services Commission (HHSC) Access and Eligibility Services (AES) division is seeking an Eligibility Services Clerk in Sulphur Springs to provide clerical support for the eligibility process. The role requires accuracy in processing applications, logging documents, and assisting clients with inquiries in a fast-paced environment.

Qualified candidates will have a high school diploma or GED, customer service experience, and the potential benefit of bilingual