Eligibility Screener- Los Angeles, CA (Downtown)

GetixHealth, LLC; California; On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Paid time off

Flexible benefit options

Life & disability coverage

Job summary

GetixHealth is hiring an Eligibility Screener for a full-time, on-site role in Los Angeles, CA. The position involves verifying patient insurance coverage, reviewing demographics, and determining eligibility for healthcare benefits.

You will work with patients, insurers, and hospital staff to ensure accurate data is collected and HIPAA compliance is maintained. The role requires strong communication, confidentiality, and multitasking in a hospital environment, with a 8:00am-5:00pm schedule and a

Qualifications

• High School diploma or GED required; healthcare experience preferred.
• Excellent interpersonal, written, and oral communication skills.
• Able to maintain confidentiality and handle sensitive information.
• Willing to work in a hospital setting and in a team environment.
• Ability to multitask and adapt to a flexible schedule.

Responsibilities

• Verify patient insurance coverage and review demographic information.
• Determine eligibility for healthcare benefits or assistance programs.
• Maintain HIPAA compliance and accurate documentation in systems.
• Communicate with patients, insurance companies, and hospital staff regularly.
• Assist patients with third-party resources and program applications.

Skills

Communication skills

Confidentiality

Team player

Multitasking

Adaptability

Education

High School diploma/GED

Tools

Microsoft Office

Job description

Eligibility Screener- Los Angeles, CA (Downtown)

Job Category : Administrative/Support

Requisition Number : ELIGI002155

• Posted : October 2, 2026
• Full-Time
• On-site
• Rate : $25 USD per hour

Locations

Showing 1 location

California Hosptial Med Center
1401 S Grand Ave
Los Angeles, CA 90015, USA

Description

An Eligibility Screener is responsible for verifying patient insurance coverage, reviewing financial and demographic information, and determining eligibility for healthcare benefits or assistance programs. This role works directly with patients, insurance companies, and healthcare systems to ensure accurate information is obtained prior to services being provided, helping reduce billing issues and claim denials. Responsibilities include insurance verification, patient communication, documentation, data entry, and maintaining compliance with HIPAA and company policies.

If you are a caring, compassionate individual with a sense of community, we have a rewarding career available for you.

• Do you want to help those within need in your community?
• Would you be interested in assisting healthcare patients to find insurance to assist with their medical bills?
• Work in a local hospital assisting patients with applications for third-party resources including state aide.

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Compensation: $25.00/hr + Quarterly Bonus Eligible

Work shift: Sunday - Thursday 8:00am - 5:00pm PST

Location: Onsite in Hospital in Los Angeles, CA

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• Maintain the appropriate level of work activity according to work standards and establish work processes to ensure timely certification for eligibility programs.
• Retrieve and forward requested records and information, including medical records, insurance policy information, remittance advice, and itemized statements, to appropriate parties.
• Analyze, distribute, and follow-up on special requests and adjustments with hospital personnel.
• Maintain consistent proactive communication with the patient or patient representative throughout the eligibility process, keeping the patient informed of the account progress.
• Screen patients and/or patient representatives to determine potential eligibility for Third Party resources.
• Communicate effectively with physicians, case managers, social workers, and hospital business office staff on a daily basis to ensure questions are answered and issues are addressed.
• Educate patients and patient representatives of the eligibility requirements, application process, and verification requirements for applicable programs.
• Maintain a professional relationship with the patient and governmental agencies to ensure cooperation and compliance.
• Document pertinent patient information and all work activity in the appropriate systems dictated by company policies and procedures.
• Ensure accounts are processed in accordance to Eligibility Program standards, Client expectations, and all applicable federal and state regulations guidelines.
• Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
• Perform other duties as assigned by management.

Requirements

High School diploma or General Educational Development (GED) certificate or equivalent in relevant work experience desired.

• Previous healthcare coverage/eligibility experience preferred.
• Proficient personal computer skills including Microsoft Office.
• Ability to maintain the highest level of confidentiality.
• Excellent interpersonal, written, and oral communication skills.
• Willing to work inside of a hospital including visiting hospital rooms to complete tasks
• Ability to work in a team fostered environment.
• Ability to work in a multi-tasked environment.
• Ability to prioritize and organize work.
• Ability to adapt to a flexible schedule.
• Office environment within a local hospital
• Ability to lift and/or move 20 pounds with or without accommodation.
• Heavy walking is required

WHY JOIN GETIXHEALTH?

Founded in 1992, GetixHealth is a trusted leader in healthcare revenue cycle management, with offices across the U.S. and India. We're more than revenue cycle experts—we're a mission-driven team dedicated to helping healthcare organizations improve financial outcomes while delivering compassionate care. With over 2,500 employees, we foster a culture that values professionalism, innovation, and above all people.

BENEFITS & INCENTIVES:

• Comprehensive Health Benefits: Choose from a variety of medical, dental, and vision plans designed to support your overall well-being.
• Life & Disability Coverage: Receive company-paid Basic Life and AD&D insurance, short-term and long-term disability coverage, with the option to purchase additional voluntary Life and AD&D benefits.
• 401(k) Retirement Plan: Become eligible to participate in the company's 401(k) plan on the first day of the quarter following three months of continuous employment, with a company match to help you invest in your future.
• Paid Time Off: Begin accruing PTO on your first day of employment, promoting a healthy work-life balance from the start.
• Flexible Benefit Options: Tailor your benefits package with a variety of options to meet your individual and family needs.

GETIXHEALTH IS AN EQUAL OPPORTUNITY EMPLOYER

Note: This job description is not intended to be an exhaustive list of responsibilities or qualifications and may be subject to change based on business needs.

Team Player

Works well as a member of a group

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Flexibility

Inspired to perform well when granted the ability to set your own schedule and goals

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

High School or better.

Experience

1 year: Healthcare Customer Service

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.