Eligibility Coordinator

BrightSpring Health Services; Murfreesboro (TN); Remote; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

401K with company match

Career advancement opportunities

Job summary

Adoration Home Health is seeking a full-time Eligibility Coordinator for a remote role supporting a top home health provider. The position offers competitive pay, paid time off, and 401K with company match, along with opportunities for career advancement.

Responsibilities include handling insurance eligibility, maintaining confidentiality, and coordinating with staff and insurance representatives. The role requires strong communication, organizational skills, and the ability to work

Qualifications

• High school diploma or GED is required.
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Responsibilities

• Answer telephones and provide excellent customer service to staff and insurance representatives.
• Run and utilize computer reports regularly.
• Observe confidentiality and safeguard all patient information.
• Provide accurate updates on Insurance Eligibility status for patients.
• Ensure Insurance Eligibility is obtained and documented for all patients.
• Follow agency policies and procedures and communicate issues to supervision.
• Assist in orientation and education of other employees in Eligibility.
• Notifies Supervisor of problems and assists with solutions.
• Complete ongoing education and demonstrate competency.

Skills

Excellent communication

Organizational skills

Teamwork

Independent work

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Adoration Home Health is currently seeking a full time Eligibility Coordinator. This is a remote role, and is an excellent opportunity to develop your administrative and customer service skills while supporting a top home health provider in the region!

* Competitive pay

* Paid time off

* 401K with company match!

Eligibility Coordinator Job Locations

US-TN-MURFREESBORO

ID

2026-196746

Line of Business

Adoration Health

Position Type

Full-Time

Our Company

Adoration Health

Overview

Adoration Home Health is currently seeking a full time Eligibility Coordinator. This is a remote role, and is an excellent opportunity to develop your administrative and customer service skills while supporting a top home health provider in the region!

Our comprehensive benefits include:

* Competitive pay

* Paid time off

* 401K with company match!

* Career advancement opportunities

Responsibilities

• Answer telephones and provide excellent customer service to our professional staff and insurance representatives
• Run and utilize computer reports regularly
• Observe confidentiality and safeguard all patient related information
• Provide accurate, complete updates to Agency management on status of Insurance Eligibility for all patients
• Ensures that Insurance Eligibility is obtained and documented for all patients
• Is responsible for seeing that objectives are implemented, follows, and promotes agency policies and procedures
• Ensure that all eligibility responses are documented clearly
• Participate in the orientation and education of other employees as relates to Eligibility department
• Observes confidentiality and safeguard all patient related information
• Notifies Supervisor of problems in a timely manner and works to help provide solutions
• Completes ongoing education requirements and demonstrates ongoing competency in required areas
• Other duties as assigned

Qualifications

• High school graduate or GED
• Minimum of one (1) year of experience in health care billing and/or authorization practices
• General knowledge of the framework, organization, and function of home care
• Sound knowledge of health care operations and third-party reimbursement
• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
• Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively
• Ability to work independently and in a team environment
• Excellent, oral, written, and interpersonal communication skills
• Professional appearance and demeanor

About our Line of Business

Adoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn.