Eligibility & Client Support Specialist (Help Program)

Town Of Freetown; City of Cortland (NY); On-site; USD 25,000 - 31,000; Full time

Job summary

Cortland County Department of Social Services is seeking a Community Services Worker for the HELP Program in Cortland County, NY. The role involves assisting with eligibility determinations for DSS programs and transporting clients to visitations and appointments.

Responsibilities include entering data into the Welfare Management Computer System, answering benefits questions, and handling clerical duties such as scheduling and filing. This is a full-time, temporary position under supervision.

Qualifications

• Possession of a high school diploma or equivalency diploma.
• Pre-employment screenings required.

Responsibilities

• Perform staff support services related to determining financial eligibility for DSS programs.
• Enter program information in Welfare Management Computer System.
• Answer questions from individuals regarding benefits processing; schedule appointments and case filing.

Job description

Cortland County Department of Social Services is seeking a Community Services Worker for the HELP Program in Cortland County, NY. The role involves assisting with eligibility determinations for DSS programs and transporting clients to visitations and appointments.

Responsibilities include entering data into the Welfare Management Computer System, answering benefits questions, and handling clerical duties such as scheduling and filing. This is a full-time, temporary position under supervision.