Community Services Worker (HELP Program) - Cortland County DSS

Town Of Freetown; City of Cortland (NY); On-site; USD 25,000 - 31,000; Full time

Job summary

Cortland County Department of Social Services is seeking a Community Services Worker for the HELP Program in Cortland County, NY. The role involves assisting with eligibility determinations for DSS programs and transporting clients to visitations and appointments.

Responsibilities include entering data into the Welfare Management Computer System, answering benefits questions, and handling clerical duties such as scheduling and filing. This is a full-time, temporary position under supervision.

Qualifications

• Possession of a high school diploma or equivalency diploma.
• Pre-employment screenings required.

Responsibilities

• Perform staff support services related to determining financial eligibility for DSS programs.
• Enter program information in Welfare Management Computer System.
• Answer questions from individuals regarding benefits processing; schedule appointments and case filing.

Job description

Community Services Worker (HELP Program) - Cortland County DSS

The work involves responsibility for performing staff support services relating to determining financial eligibility for the various programs administered by the Department of Social Services, as well as transporting clients to visitations and appointments. The incumbent is responsible for entering various program information in the Welfare Management Computer System, meeting with individuals to answer any questions they may have regarding benefits processing, and completing other related staff support duties related to the eligibility determination program. The incumbent is responsible for performing other related clerical type duties including scheduling appointments and case filing. The work is performed under general supervision of a higher level supervisor. Does related work as required.

Work Hours: Full Time, 35 hours per week, no benefits

Salary: $17.8481-22.5911/hr.

Location: Cortland County Department of Social Services

Status: Non-Competitive, Temporary

Minimum Qualifications

• Possession of a high school diploma or equivalency diploma.
• Pre-employment screenings required.

Category: Vacancy Postings

Position Status: Open

Posted: September 9, 2026

Closing: Open Until Filled