Lead Eligibility & Benefits Coordinator

NYC Department of Social Services; New York (NY); On-site; USD 68,000 - 78,000; Full time

Job summary

The NYC Department of Social Services (DSS) is seeking a Principal Administrative Associate III to function as an Eligibility and Support Services Coordinator within HASA, overseeing staff and ensuring efficient service delivery to clients. The role involves supervision of supervisory and clerical staff, coordination of eligibility processes, and collaboration with HASA MIS for system issues.

Hours are 9am-5pm; residency requirements apply.

Qualifications

• Bachelor degree plus two years of clerical/administrative experience, one year supervisory
• Associate degree plus three years of clerical/administrative experience, including one year supervisory
• High school diploma plus four years of clerical/administrative experience, including one year supervisory

Responsibilities

• Provide staff with resources and technical assistance to ensure efficient service delivery
• Supervise Senior Eligibility Supervisors, Office Manager, and clerical staff
• Monitor financial benefits and services provided to clients and enforce corrective actions when needed
• Ensure compliance with eligibility policies and applicable laws
• Coordinate procurement and maintain center roster and center upkeep

Skills

Administrative coordination

Staff supervision

Program eligibility

Education

Bachelor degree

Associate degree

High school diploma

Job description

The NYC Department of Social Services (DSS) is seeking a Principal Administrative Associate III to function as an Eligibility and Support Services Coordinator within HASA, overseeing staff and ensuring efficient service delivery to clients. The role involves supervision of supervisory and clerical staff, coordination of eligibility processes, and collaboration with HASA MIS for system issues.

Hours are 9am-5pm; residency requirements apply.