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Job summary
A staffing company based in Tucson is looking for a Customer Service Representative to assist with the eligibility determination process for public assistance programs. The role involves conducting interviews, reviewing documentation, and ensuring accurate case records. Qualified candidates should have at least 2 years of customer service experience and exceptional communication skills. This position is an 8-week contract that may lead to permanent employment after training.
Qualifications
2+ years of customer service experience is required.
Strong communication and interpersonal skills are essential.
Attention to detail is critical for document review.
Responsibilities
Review applications for public assistance programs and determine eligibility.
Conduct interviews to gather required information from applicants.
Verify application forms for completeness and accuracy.
Skills
Customer service experience
Communication skills
Attention to detail
Education
High School Diploma or equivalent
Job description
A staffing company based in Tucson is looking for a Customer Service Representative to assist with the eligibility determination process for public assistance programs. The role involves conducting interviews, reviewing documentation, and ensuring accurate case records. Qualified candidates should have at least 2 years of customer service experience and exceptional communication skills. This position is an 8-week contract that may lead to permanent employment after training.