Eligibility Analyst - LHB

Luminare Health Benefits Inc.; United States; Remote; USD 21,000 - 39,000; Full time

Benefits offered by this job

Remote work option

Job summary

Luminare Health is seeking a detail-oriented eligibility and benefits associate to support fast-paced customer service and production-driven environments. You will handle data entry with high accuracy, communicate effectively with members, providers, and clients, and help ensure timely processing of benefits information.

Remote-friendly role within the continental United States (excluding CA, NY, AK, HI) with an emphasis on process improvement, learning new systems, and contributing to a culture

Qualifications

• High School diploma or GED.
• 1–2 years of Eligibility and/or benefits experience.
• Ability to work in a fast-paced, customer service and production driven environment.
• Exceptional data entry skills with high attention to detail.
• Effective verbal and written communication skills.
• Ability to work with team members, employees/members, providers, and clients.
• Ability to meet deadlines with strong follow-up skills.
• Ability to learn new/proprietary systems and MS Excel/Word.

Skills

Data entry

Customer service

Verbal communication

Written communication

Team collaboration

Deadline management

Attention to detail

MS Excel

MS Word

Critical thinking

Adaptability

Education

High school diploma or GED

Tools

MS Excel

MS Word

Medical billing software

Job description

At Luminare Health, our people are what set us apart. Their expertise, dedication, and passion for service excellence are the foundation of our success. We're committed to helping our employees grow through thoughtful development opportunities, meaningful work, and a culture that values collaboration and continuous improvement. When you join Luminare Health, you join a purpose-driven team focused on making healthcare simpler, better, and more affordable.

Job Summary NA

Required Job Qualifications:

• High School diploma or GED equivalent
• Minimum 1-2 years of Eligibility and/or benefits experience
• Ability to work in a fast-paced, customer service and production driven environment
• Exceptional data entry skills with high attention to detail
• Effective verbal and written communication skills
• Ability to work effectively with team members, employees/members, providers, and clients
• Ability to meet deadlines with strong follow-up skills
• Ability to use common sense understanding to carry out instructions furnished in oral, written or diagram form
• Critical thinking skills; logic and reasoning to foresee and identify potential problems and proactively take steps to remedy the issue
• Flexible; open to continued process improvement with the ability to prioritize and adapt to business needs
• Ability to learn new/proprietary systems, to adapt to various system platforms, and to effectively use MS Excel/Word

Preferred Job Qualifications:

• Prior experience in a medical office or hospital billing environment
• Self-Funded Insurance/Benefits and/or TPA experience

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

This position may be performed remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii.

EEO Statement: We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

Pay Transparency Statement: At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates. The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. Min to Max Range: $14.97 - $28.12 Exact compensation may vary based on skills, experience, and location.

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Luminare Health, a wholly owned subsidiary of Health Care Service Corporation (HCSC), is on track to become the nation’s best and largest third-party administrator. We are committed to delivering service excellence and dedicated to making healthcare simpler, better, and more affordable for our clients and their members. Our people are at the heart of everything we do. We foster a collaborative, purpose-driven culture where employees are empowered to make an impact, grow their careers, and help transform the healthcare experience.