Elevator & Motor Field Service Technician

Nidec Corporation; Canton (OH); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Imperial Electric Elevator, A Nidec Company, is seeking a Field Service Technician in Canton, OH to provide on-site and remote technical support for elevator and motor systems. The role involves installation, configuration, troubleshooting, and upgrades across customer sites, with collaboration with sales and engineering teams.

The ideal candidate has a technical bachelor’s degree or equivalent experience, strong problem-solving and communication skills, and willingness to travel internationally

Qualifications

• Bachelor's degree or equivalent experience in a technical, electrical or mechanical field.
• Strong analytical and problem-solving skills.
• Excellent communication and customer service skills.

Responsibilities

• Install, configure, and troubleshoot products on-site or in office.
• Respond to customer inquiries and provide technical support via phone, email, or in-person.
• Perform regular maintenance and upgrades on products.
• Collaborate with sales and engineering teams to identify and resolve customer issues.
• Create and maintain technical documentation and service manuals.

Skills

Electrical systems

Mechanical aptitude

Field service experience

Customer service

Travel

Education

Bachelor's degree in technical field

Tools

Diagnostics tools

Job description

Imperial Electric Elevator, A Nidec Company, is seeking a Field Service Technician in Canton, OH to provide on-site and remote technical support for elevator and motor systems. The role involves installation, configuration, troubleshooting, and upgrades across customer sites, with collaboration with sales and engineering teams.

The ideal candidate has a technical bachelor’s degree or equivalent experience, strong problem-solving and communication skills, and willingness to travel internationally