Field Service Technician – Elevators & Motors (Travel)

Nidec Motor Corporation; Middleport (OH); On-site; USD 55,000 - 85,000; Full time

Job summary

Imperial Electric Elevator, A Nidec Company, is a long‑standing manufacturer of elevator motors and related systems. The Field Service Technician role focuses on delivering comprehensive on‑site technical support, installation, configuration, and maintenance to customers, with collaboration across sales and engineering teams.

Ideal candidates will have a technical bachelor's degree, strong analytical and communication skills, and the ability to travel extensively, including international

Qualifications

• Bachelor's degree or equivalent in a technical field is required.
• Strong analytical and problem‑solving abilities are essential.
• Excellent communication and customer service skills are expected.
• Ability to work independently and travel extensively.

Responsibilities

• Install, configure, and troubleshoot our products on-site or in office.
• Respond to customer inquiries and provide technical support via phone, email, or in-person.
• Perform regular maintenance and upgrades on our products.
• Collaborate with sales and engineering teams to identify and resolve customer issues.
• Create and maintain technical documentation and service manuals.

Skills

Electrical troubleshooting

Mechanical skills

Customer service

Problem solving

Education

Bachelor's degree or equivalent in technical field

Job description

Imperial Electric Elevator, A Nidec Company, is a long‑standing manufacturer of elevator motors and related systems. The Field Service Technician role focuses on delivering comprehensive on‑site technical support, installation, configuration, and maintenance to customers, with collaboration across sales and engineering teams.

Ideal candidates will have a technical bachelor's degree, strong analytical and communication skills, and the ability to travel extensively, including international