Elevated Optical Assistant — In-Store Customer Care

Center For Sight; Sarasota (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(K) Company Match

Medical and Dental Insurance

Vision Benefits

Flexible Spending Accounts

Disability Insurance

Life Insurance

Continuing Education

Paid Time Off

Job summary

Center For Sight in Sarasota, FL is seeking a dedicated Optical Retail Assistant to join our team. This role blends high-end optical retail with patient service, requiring attentiveness, accuracy, and a friendly demeanor to support both customers and clinical colleagues.

The position is full-time, based in Sarasota, with typical hours Monday through Friday, 8:30am–5:30pm, and occasional travel to other locations as needed. Prior retail or eye-care experience is valuable and expected.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and listening skills.
• Customer service experience preferred.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Listen and address patient needs per company standards.
• Answer phones and relay needs to Opticians and Optical Technicians.
• Process contact lens orders and lens encounters with suppliers.
• Navigate insurance sites to explain benefits and costs.
• Sell accessories and create encounters.
• Learn and use the lensometer and manage frame inventory.

Skills

Customer service

Multitasking

Communication

Active listening

Confidentiality

Education

High School Diploma

Job description

Center For Sight in Sarasota, FL is seeking a dedicated Optical Retail Assistant to join our team. This role blends high-end optical retail with patient service, requiring attentiveness, accuracy, and a friendly demeanor to support both customers and clinical colleagues.

The position is full-time, based in Sarasota, with typical hours Monday through Friday, 8:30am–5:30pm, and occasional travel to other locations as needed. Prior retail or eye-care experience is valuable and expected.