Electrophysiology Clinical Specialist & Training Lead

Thornton Tomasetti; United States; Remote; USD 61,000 - 123,000; Full time

Benefits offered by this job

Career development

HIP PPO medical plan

Retirement savings plan

Tuition reimbursement

FreeU education benefit

Commitment to diversity

Job summary

Abbott is a global healthcare leader delivering breakthrough technologies across diagnostics, medical devices, nutritionals and branded medicines.

The Clinical Specialist role supports field teams by providing engineering, educational and clinical know-how for EP products across the United States, with opportunities to train, inspire, and build strong relationships with physicians and health care professionals.

Qualifications

• Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience required.
• Requires ability to become certified on EP products.
• A minimum of two years increasingly responsible experience in the cardiac pacing and related industries.
• Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
• Familiarity with cath lab and operating room procedures and protocol.
• Demonstrated advanced knowledge of cardiac pacing systems is also necessary.
• Must apply engineering skills and abilities to interpret and solve complex clinical problems.
• Must have comprehensive written and verbal communication, interpersonal, presentation, analytical, organizational skills, and the ability to meet deadlines.

Responsibilities

• Provide engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and field sales staff, involving EP products.
• Perform work that involves a high degree of independence.
• Identify and routinely use the most effective, cost efficient and best business practices to execute processes; continually evaluates their effectiveness and appropriateness.
• Exercise independent judgment in planning, organizing and performing work; monitor performance and report status to manager.
• Act as a clinical interface between the medical community and the business.
• Demonstrate ability to build and sustain credible business relationships with customers and share product expertise accordingly.
• Provide engineering, sales, education and clinical support in response to field inquiries on as-needed basis.
• Demonstrate a thorough command of all EP products, related product and technical knowledge, trends and players.
• Develop, lead and/or facilitate trainings and other programs on EP products to healthcare professionals.
• Provide insight, guidance, and feedback to management on market feedback and components of next generation of products.
• Provide regional EP procedural case coverage.
• Provide additional back-up support to EP Sales Representatives in the following areas: Sales support; Regional training seminars; Clinical studies/data collection; Trouble Shooting; and, New product in-service training to physicians, nurses and sales representatives.
• Continuously develop engineering, sales and technical skills relative to the overall Arrhythmia Management strategy, including learning opportunities via Sr. Sales personnel and management.
• Assist Training and Education departments with advanced educational seminars, and the preparation of educational materials.
• Assist Sales with advanced product demonstrations to visiting physicians and sales personnel.
• Remain current on developments in field(s) of expertise, regulatory requirements, and a good working knowledge of company and competitor products, markets, and objectives as well as industry trends.
• Resolves and/or facilitates resolution of problems including identifying causes to prevent re-occurrence.
• Performs related functions and responsibilities, on occasion, as assigned.

Skills

Communication

Presentation

Interpersonal skills

Analytical thinking

Organizational skills

Team collaboration

Education

Bachelor’s degree in Bio-Medical Engineering or related field

Equivalent healthcare experience

Tools

Microsoft Office

Job description

Abbott is a global healthcare leader delivering breakthrough technologies across diagnostics, medical devices, nutritionals and branded medicines.

The Clinical Specialist role supports field teams by providing engineering, educational and clinical know-how for EP products across the United States, with opportunities to train, inspire, and build strong relationships with physicians and health care professionals.