Electronics Sales Associate — Customer-Driven & Upsell Expert

Navy Exchange Service Command; Northern (KY); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Navy Exchange Service Command in Patuxent River, Maryland, seeks a SALES ASSOCIATE - ELECTRONICS (FLEX) to be the face of the brand, assisting customers and promoting products and services with an educational, insightful, and professional approach. You will learn product features, work with a POS system, handle cash, upsell and cross-sell, maintain store appearance, and participate in inventory.

No experience required; a high school diploma or equivalent is preferred.

Qualifications

• Retail/customer-facing experience is preferred but not required.
• Strong interpersonal and communication skills are essential.
• Basic math skills and ability to read/safety instructions.

Responsibilities

• Proactively engage and connect with customers to assess needs.
• Direct customers to merchandise and inform them about promotions, events and STAR card benefits.
• Cross-sell and upsell products based on customer interests.
• Operate Point-of-Sale system and handle cash, refunds, and payments.
• Maintain store appearance and support inventory processes.

Skills

Customer service

Communication skills

Teamwork

Multitasking

Math basics

Reasoning ability

Dependability

Education

High school diploma or equivalent

Job description

Navy Exchange Service Command in Patuxent River, Maryland, seeks a SALES ASSOCIATE - ELECTRONICS (FLEX) to be the face of the brand, assisting customers and promoting products and services with an educational, insightful, and professional approach. You will learn product features, work with a POS system, handle cash, upsell and cross-sell, maintain store appearance, and participate in inventory.

No experience required; a high school diploma or equivalent is preferred.