Electronics Sales Associate - Part-Time & Customer-Focused

Navy Exchange Service Command; Newport (RI); On-site; USD 18,000 - 26,000; Part time

Job summary

Navy Exchange Service Command in Newport, RI is seeking a part-time Sales Associate (Electronics) to greet customers, demonstrate products, answer questions, and process transactions with a strong focus on customer satisfaction. You will learn product features, stay updated on promotions, and help customers identify needs while upselling and cross-selling.

Flexibility to work varied hours, including evenings and weekends, is required.

Qualifications

• PRODUCT KNOWLEDGE - Basic knowledge of products merchandise
• EXPERIENCE - Retail experience preferred but not required
• COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management.
• MATHETMATICAL SKILLS - Basic math functions such as addition subtraction multiplication and division.
• REASONING ABILITY - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.

Responsibilities

• CUSTOMER SERVICE - Proactively engage and make a connection with customers.
• Asking questions and listening to customer s needs.
• Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card
• Provide premier customer service.
• Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.
• ORGANIZATION - Maintaining store appearance.
• SALES - Cross-selling products and knowing layout of the store.
• Make suggestions to customer on latest trends and current promotions based on customer s individual needs.
• Upselling products.
• Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.
• Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork reports and reconciliation
• INVENTORY - Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories
• DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments
• Other Duties as assigned

Skills

Product knowledge

Retail experience

Communication skills

Mathematical skills

Reasoning ability

Education

High school diploma or equivalent

Job description

Navy Exchange Service Command in Newport, RI is seeking a part-time Sales Associate (Electronics) to greet customers, demonstrate products, answer questions, and process transactions with a strong focus on customer satisfaction. You will learn product features, stay updated on promotions, and help customers identify needs while upselling and cross-selling.

Flexibility to work varied hours, including evenings and weekends, is required.