Electronics Repair & Test Operations Lead

Jobtailor; San Jose (CA); On-site; USD 110,000 - 140,000; Full time

Job summary

Jobtailor in San Jose, CA seeks an experienced Repair Operations Manager to lead daily electronics repair and RMA workflows, from diagnosis through rework and final test, ensuring on-time delivery.

You will manage a repair team, drive root-cause analysis with engineering and quality, and own key metrics like turnaround time, yield, scrap rate, and cost per unit. Strong cross-functional communication is essential.

Qualifications

• Bachelor's degree in electronics or engineering or equivalent experience.
• 5+ years in electronics repair, RMA, or manufacturing operations.
• 2+ years in people leadership and cross-functional collaboration.

Responsibilities

• Oversee daily repair and RMA operations from diagnosis through final test.
• Lead, schedule, and develop the repair technician team.
• Own repair metrics including turnaround time, yield, scrap rate, and cost per unit.
• Drive root-cause analysis on recurring failures and coordinate with engineering and quality.

Skills

Electronics Repair

RMA Operations

Troubleshooting

Root-Cause Analysis

Repair Documentation

Operational Metrics

Turnaround Time Management

Yield Management

Cost Management

ESD Compliance

Cross-Functional Communication

Education

Bachelor's Degree in Electronics

Bachelor's Degree in Engineering

Tools

ERP Systems

MES

Job description

Jobtailor in San Jose, CA seeks an experienced Repair Operations Manager to lead daily electronics repair and RMA workflows, from diagnosis through rework and final test, ensuring on-time delivery.

You will manage a repair team, drive root-cause analysis with engineering and quality, and own key metrics like turnaround time, yield, scrap rate, and cost per unit. Strong cross-functional communication is essential.