Electronics Quality Engineer — Failure Analysis & Root Cause

Data Innovations LLC; Tallassee (AL); On-site; USD 70,000 - 100,000; Full time

Job summary

Neptune Technology Group Inc. is hiring an Electrical Quality Engineer - Failure Analysis to perform detailed failure analyses on returned and in-process electronics, driving root-cause investigations and providing technical backing for customer communications and corrective actions.

You will collaborate with Customer Quality, Design/Product Engineering, and Supplier Quality to translate findings into action, maintain lab tools, and support RMA dispositions with rigorous technical analysis.

Qualifications

• Bachelor’s degree in engineering (Electrical, Mechanical, Manufacturing, Industrial, or related)
• Strong analytical and communication skills are essential.
• Experience with electronics design/manufacturing is preferred for failure analysis work.
• Must be able to collaborate with cross-functional teams and translate technical findings into clear reports.

Responsibilities

• Perform detailed failure analysis on field returns using structured root-cause methods (5-Why, Ishikawa, fault tree).
• Document findings in clear, technically rigorous reports for engineering review and customer-facing evaluation.
• Partner with the Customer Quality Manager to translate technical findings into customer-appropriate language.
• Support RMA disposition decisions with technical analysis and root-cause determination on returned units.
• Collaborate with Design/Product Engineering on design-related failure modes and improvement efforts.
• Identify trends across failures and feed findings into the CAR/CAPA and reliability improvement process.
• Maintain and calibrate failure analysis lab equipment, tools, and test fixtures.
• Support supplier-related failure investigations with Supplier Quality when root cause traces to incoming material.

Skills

Analytical thinking

Problem solving

Project management

Communication

Cross-functional collaboration

Adaptability

Multitasking

Education

Bachelor’s degree in engineering

Job description

Neptune Technology Group Inc. is hiring an Electrical Quality Engineer - Failure Analysis to perform detailed failure analyses on returned and in-process electronics, driving root-cause investigations and providing technical backing for customer communications and corrective actions.

You will collaborate with Customer Quality, Design/Product Engineering, and Supplier Quality to translate findings into action, maintain lab tools, and support RMA dispositions with rigorous technical analysis.