Electrical Quality Engineer — Failure Analysis & Root Cause

Verathon Inc; Tallassee (AL); On-site; USD 70,000 - 110,000; Full time

Job summary

Neptune Technology Group Inc. is seeking an Electrical Quality Engineer - Failure Analysis in Tallassee, AL to perform advanced failure analyses on returned and in-process products.

You will drive investigations to root cause and provide technical input for customer communications and corrective actions. You will collaborate with the Customer Quality Manager, Design/Product Engineering, and Supplier Quality to ensure robust problem solving and sustained reliability improvements.

Qualifications

• Bachelor’s degree in engineering; Electrical or Electromechanical Engineering preferred.
• 3+ years’ experience with electronics design or manufacturing.
• Strong project management and organizational skills with ability to multitask and drive problems to resolution.
• Excellent written and verbal communication skills, with ability to engage and influence across levels.

Responsibilities

• Perform detailed failure analysis on field returns using structured root-cause methods (5-Why, Ishikawa, fault tree).
• Document findings in clear, technically rigorous reports for engineering review and customer-facing evaluation.
• Partner with the Customer Quality Manager to translate technical findings into customer-appropriate language.
• Support RMA disposition decisions with technical analysis and root-cause determination on returned units.
• Collaborate with Design/Product Engineering on design-related failure modes and improvement efforts.
• Identify trends across failures and feed findings into CAR/CAPA and reliability improvement process.
• Maintain and calibrate failure analysis lab equipment, tools, and test fixtures.
• Support supplier-related failure investigations with Supplier Quality when root cause traces to incoming material.
• Maintain organized records of failed units, analysis data, and disposition for traceability and audit readiness.

Skills

Root cause analysis

Technical reporting

Cross-functional collaboration

Analytical thinking

Education

Bachelor’s degree in engineering

Tools

Failure analysis tools

Job description

Neptune Technology Group Inc. is seeking an Electrical Quality Engineer - Failure Analysis in Tallassee, AL to perform advanced failure analyses on returned and in-process products.

You will drive investigations to root cause and provide technical input for customer communications and corrective actions. You will collaborate with the Customer Quality Manager, Design/Product Engineering, and Supplier Quality to ensure robust problem solving and sustained reliability improvements.