Electrical Quality Engineer - Failure Analysis

Data Innovations LLC; Tallassee (AL); On-site; USD 70,000 - 100,000; Full time

Job summary

Neptune Technology Group Inc. is hiring an Electrical Quality Engineer - Failure Analysis to perform detailed failure analyses on returned and in-process electronics, driving root-cause investigations and providing technical backing for customer communications and corrective actions.

You will collaborate with Customer Quality, Design/Product Engineering, and Supplier Quality to translate findings into action, maintain lab tools, and support RMA dispositions with rigorous technical analysis.

Qualifications

• Bachelor’s degree in engineering (Electrical, Mechanical, Manufacturing, Industrial, or related)
• Strong analytical and communication skills are essential.
• Experience with electronics design/manufacturing is preferred for failure analysis work.
• Must be able to collaborate with cross-functional teams and translate technical findings into clear reports.

Responsibilities

• Perform detailed failure analysis on field returns using structured root-cause methods (5-Why, Ishikawa, fault tree).
• Document findings in clear, technically rigorous reports for engineering review and customer-facing evaluation.
• Partner with the Customer Quality Manager to translate technical findings into customer-appropriate language.
• Support RMA disposition decisions with technical analysis and root-cause determination on returned units.
• Collaborate with Design/Product Engineering on design-related failure modes and improvement efforts.
• Identify trends across failures and feed findings into the CAR/CAPA and reliability improvement process.
• Maintain and calibrate failure analysis lab equipment, tools, and test fixtures.
• Support supplier-related failure investigations with Supplier Quality when root cause traces to incoming material.

Skills

Analytical thinking

Problem solving

Project management

Communication

Cross-functional collaboration

Adaptability

Multitasking

Education

Bachelor’s degree in engineering

Job description

Electrical Quality Engineer - Failure Analysis

Job Category : Operations

Requisition Number : ELECT018900

• Full-Time

Locations

Showing 1 location

Neptune - HQ
Tallassee, AL 36078, USA

Description

Description

As part of Neptune's commitment to excellence and continuous improvement, Neptune is hiring an Electrical Quality Engineer - Failure Analysis to join the Quality team. This role performs detailed technical failure analysis on returned and in-process product, driving investigations to root cause and providing the technical foundation behind customer communications, RMA disposition, and corrective action.

This position collaborates with cross-functional teams including Customer Quality Manager, Design/Product Engineering, and Supplier Quality.

Responsibilities

• Perform detailed failure analysis on field returns using structured root-cause methods (5-Why, Ishikawa, fault tree).
• Document findings in clear, technically rigorous reports for engineering review and customer-facing evaluation.
• Partner with the Customer Quality Manager to translate technical findings into customer-appropriate language.
• Support RMA disposition decisions with technical analysis and root-cause determination on returned units.
• Collaborate with Design/Product Engineering on design-related failure modes and improvement efforts.
• Identify trends across failures and feed findings into the CAR/CAPA and reliability improvement process.
• Maintain and calibrate failure analysis lab equipment, tools, and test fixtures.
• Support supplier-related failure investigations with Supplier Quality when root cause traces to incoming material.
• Maintain organized records of failed units, analysis data, and disposition for traceability and audit readiness.

Requirements

• Bachelor’s degree in engineering (Electrical, Mechanical, Manufacturing, Industrial, or related field.) Electrical or Electromechanical Engineering Preferred, given the electronics-focused failure analysis this role performs
• 3+ years’ preferred experience with Electronics Design or Manufacturing,given this role’s failure analysis work is primarily on electronic components and assemblies.
• Strong project management and organizational skills with ability to multitask, navigate conflicting priorities, and drive problems to resolution.
• Exceptional analytical, critical thinking, and problem-solving abilities.
• Solid interpersonal skills with ability to collaborate cross-functionally.
• Excellent written and verbal communication skills, with ability to respectfully engage and influence others at all levels of the organization.
• Flexible and adaptable to changing priorities and processes.

Preferred Qualifications

• Highly motivated, hands on, and able to work with minimal supervision.
• Willingness to go beyond the call of duty and act despite uncertainty.
• Entrepreneurial spirit and commitment to overall growth of the company.
• Enthusiasm and passion in everything you do.

Travel Requirements and Work Environment

• Less than 10% travel required, could include international travel
• Employees may be exposed to moderate noise levels and processes that utilize solder, potting material, conformal coating, and cleaning agents.
• Work areas include machines with sharp moving parts and hot surfaces.
• Employees are required to wear safety glasses, safety shoes, ESD smocks, or other necessary PPE while in production areas.

Neptune Technology Group Inc. does not sponsor U.S. work authorizations for this position, including H-1B, O-1, and TN. Neptune also does not sponsor individuals in F-1 status for this role.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.