Electrical Failure Analysis Engineer – Root-Cause & Quality

Neptune Technology Group; Tallassee (AL); On-site; USD 70,000 - 100,000; Full time

Job summary

Neptune Technology Group seeks an Electrical Quality Engineer - Failure Analysis to perform detailed root-cause investigations on returned and in-process electronics. You will produce rigorous reports, support customer communications, and drive corrective actions with cross-functional teams.

You will maintain lab equipment, collaborate with Design/Product Engineering and Supplier Quality, and help identify trends to improve reliability and RMA disposition.

Qualifications

• Bachelor's degree in engineering (Electrical, Mechanical, Manufacturing, Industrial, or related). Electrical or Electromechanical preferred.
• 3+ years’ experience with Electronics Design or Manufacturing, with focus on failure analysis.
• Strong project management and organizational skills with ability to multitask, navigate priorities, and drive problems to resolution.
• Exceptional analytical, critical thinking, and problem-solving abilities.

Responsibilities

• Perform detailed failure analysis on field returns using structured root-cause methods (5-Why, Ishikawa, fault tree).
• Document findings in clear, technically rigorous reports for engineering review and customer-facing evaluation.
• Translate technical findings into customer-appropriate language for communications.
• Support RMA disposition decisions with technical analysis and root-cause determination on returned units.
• Collaborate with Design/Product Engineering on design-related failure modes and improvement efforts.
• Identify trends across failures and feed findings into CAPA and reliability improvement processes.
• Maintain and calibrate failure analysis lab equipment, tools, and test fixtures.
• Assist supplier-related failure investigations with Supplier Quality when root cause traces to incoming material.

Skills

Analytical thinking

Project management

Communication skills

Cross-functional collaboration

Education

Bachelor's degree in engineering

Job description

Neptune Technology Group seeks an Electrical Quality Engineer - Failure Analysis to perform detailed root-cause investigations on returned and in-process electronics. You will produce rigorous reports, support customer communications, and drive corrective actions with cross-functional teams.

You will maintain lab equipment, collaborate with Design/Product Engineering and Supplier Quality, and help identify trends to improve reliability and RMA disposition.