Electronics Department Staff (Full-Time) Phoenix

bookmans-careers; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Bookmans Exchange is seeking an Electronics Department Supervisor/Lead to foster a customer-friendly store atmosphere and guide staff in buying, processing, and selling video games and electronics. You will help price, sort, stock, and merchandise all areas of the department, including the Incoming Merchandise/Trade counter.

The role requires excellent communication, leadership, and customer service skills, with flexibility for mornings, evenings, and weekends.

Qualifications

• Excellent communication, leadership and customer service skills.
• Professional telephone skills.
• Ability to adapt to a flexible working schedule including mornings, evenings, weekends.
• Understanding of pricing, trading, and discount systems at Bookmans.
• Motivated to learn how to buy/process/sell video games and electronics.
• General knowledge of products sold at Bookmans.
• Knowledge of store sections and layout.
• Ability to work independently with guidance from supervision.
• Ability to use reference materials.
• Must conduct oneself in a civil, professional, and respectful manner at work.

Responsibilities

• Lead and promote a customer-friendly store atmosphere with exceptional customer assistance.
• Apply knowledge of video games, electronics, and software to buying, processing, and selling; implement customer-focused strategies.
• Staff prices, sorts, stocks, and merchandise all areas of the department; assist at the Incoming Merchandise/Trade counter.

Skills

Communication

Leadership

Customer service

Telephone skills

Scheduling flexibility

Pricing knowledge

Learning mindset

Product knowledge

Store layout knowledge

Independence

Reference materials

Professional demeanor

Job description

About Bookmans Exchange

Bookmans Entertainment Exchange has been serving Arizona communities for nearly 50 years. Originally a used bookstore, Bookmans has expanded to include various forms of media such as books, video games, music and movies as well as musical instruments, housewares, and collectibles. We buy, sell, and trade with our customers to acquire the majority of our inventory, proudly following a sustainable business model that keeps items out of landfills and gives them new life. Additionally, Bookmans speaks out against censorship and promotes freedom of expression at every turn.

Job Responsibilities:

Responsible for leading and promoting a customer-friendly store atmosphere by providing exceptional customer assistance. To apply knowledge of video games, video game systems, consumer electronics, and software to buying, processing, and selling; continuously incorporating positive customer focused strategies. Staff prices, sorts, stocks, and merchandises all areas of the department, as well as works at the Incoming Merchandise/Trade counter buying and pricing merchandise.

Job Requirements:

• Excellent communication, leadership, and customer service skills. Customer Service requires patience, kindness, problem-solving skills, and the ability to work with diverse communities and customer needs.
• Professional telephone skills
• Ability to adapt to a flexible working schedule to include early mornings, evenings, mid-shifts, and weekends.
• Understanding of the pricing, trading, and discount systems at Bookmans.
• Motivated to learn how to buy/process/sell video games and electronics.
• General knowledge of products sold at Bookmans.
• Knowledge of store sections and layout.
• Ability to work independently with guidance and direction from the Electronics Department Supervisor/Lead and Store Management.
• Ability to use reference materials.
• Must be able to conduct oneself in a civil, professional, and respectful manner at work.

This position is full-time and scheduled at 30 or more hours a week.

Applications for this position will be accepted until Wednesday, September 16, 2026