Book Department Staff (Full-Time) Mesa

bookmans-careers; Mesa (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Bookmans Exchange in Mesa, AZ, seeks a full-time Book Department Associate to foster a welcoming, knowledgeable store environment. You will help customers, assist in buying, pricing, and merchandising, and support the Incoming Merchandise Counter.

You should love books, be comfortable with improvisation, and work Fri/Sat/Sun/Mon per the listing. The role emphasizes customer service, product knowledge, and teamwork within a busy, community-oriented bookstore.

Qualifications

• Excellent communication and customer service skills with motivation to serve the public.
• Professional telephone skills.
• Ability to adapt to a flexible working schedule to include early mornings, evenings, mid-shifts and weekends.
• Diverse Book knowledge.
• Understanding of the pricing, trading and discount systems.
• Motivated to learn how to buy/process/sell Books.
• General knowledge of products sold at Bookmans.
• Knowledge of store sections and layout.
• Ability to work independently with guidance and direction from Book Department Supervisor and Management.
• Ability to use reference materials.
• Must be able to conduct oneself in a civil, professional and respectful manner at work.

Responsibilities

• Lead and promote a customer-friendly store atmosphere by providing exceptional customer assistance.
• Apply knowledge of books to buying, processing and selling, while incorporating positive customer-focused strategies.
• Staff prices, sorts, stocks and merchandises all areas of the department.
• Work at the Incoming Merchandise Counter buying and pricing merchandise.

Skills

Customer service

Communication

Telephone skills

Flexibility

Book knowledge

Pricing knowledge

Independent work

Professional conduct

Job description

About Bookmans Exchange

Bookmans Entertainment Exchange has been serving Arizona communities for nearly 50 years. Originally a used bookstore, Bookmans has expanded to include various forms of media such as books, video games, music and movies as well as musical instruments, housewares, and collectibles. We buy, sell, and trade with our customers to acquire the majority of our inventory, proudly following a sustainable business model that keeps items out of landfills and gives them new life. Additionally, Bookmans speaks out against censorship and promotes freedom of expression at every turn.

Job Responsibilities

Responsible for leading and promoting a customer-friendly store atmosphere by providing exceptional customer assistance. To apply knowledge of books to buying, processing and selling, continuously incorporating positive customer focused strategies. Staff prices, sorts, stocks and merchandises all areas of the department as well as works at the Incoming Merchandise Counter buying and pricing merchandise.

Job Requirements

• Excellent communication and customer service skills with motivation to serve the public
• Professional telephone skills
• Ability to adapt to a flexible working schedule to include early mornings, evenings, mid-shifts and weekends
• Diverse Book knowledge
• Understanding of the pricing, trading and discount systems
• Motivated to learn how to buy/process/sell Books
• General knowledge of products sold at Bookmans
• Knowledge of store sections and layout
• Ability to work independently with guidance and direction from Book Department Supervisor and Management
• Ability to use reference materials
• Must be able to conduct oneself in a civil, professional and respectful manner at work

This is a full-time position scheduled at a minimum of thirty (30) hours per week. Interested candidatesMUSThave open availability Fri/Sat/Sun/Mon.