Electronics Customer Support Specialist

Qnity; Chesterfield (MO); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Comprehensive pay and benefits package

Job summary

Qnity, located in Chesterfield, Missouri, seeks a Customer Service Representative to be the primary contact for Laird Technologies Inc (US) customers. The role focuses on providing exceptional support and resolving customer inquiries effectively.

The ideal candidate will have a high school diploma (associate’s or bachelor’s preferred), proven experience in customer service, and excellent communication skills. Join a forward-thinking team dedicated to cutting-edge technology and customer satisfaction.

Qualifications

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• Proven customer support experience or experience as a Client Service Representative.
• Ability to adapt and respond to different customer types.

Responsibilities

• Answer incoming calls and emails from customers regarding products and services.
• Identify and assess customer needs to provide accurate information.
• Handle customer complaints and follow up to ensure resolution.

Skills

Customer orientation

Excellent communication skills

Ability to multi-task

Familiarity with CRM systems

Education

High school diploma or equivalent

Associate’s or bachelor’s degree

Job description

Qnity, located in Chesterfield, Missouri, seeks a Customer Service Representative to be the primary contact for Laird Technologies Inc (US) customers. The role focuses on providing exceptional support and resolving customer inquiries effectively.

The ideal candidate will have a high school diploma (associate’s or bachelor’s preferred), proven experience in customer service, and excellent communication skills. Join a forward-thinking team dedicated to cutting-edge technology and customer satisfaction.