Electronics Customer Solutions Specialist

Mouser Electronics, Inc.; Mansfield (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Mouser Electronics, Inc. is a global distributor of semiconductors and electronic components with a large Mansfield, Texas facility. The position supports order processing, product information, and customer service excellence in a fast-paced environment.

The role emphasizes accurate data entry, adherence to pricing guidelines, and proactive sales support to grow customer relationships. HR and IT resources back the team to ensure success.

Qualifications

• Clear verbal and written communication skills.
• Proficient with Excel, Word, Outlook and internet navigation.
• Able to multi-task and work under deadlines.
• Strong analytical and negotiation abilities.

Responsibilities

• Receive and verify orders via phone or email.
• Enter orders accurately and resolve discrepancies.
• Provide basic product information (compatibility, price, availability).
• Suggest cross-sell and upsell opportunities to increase sales.
• Maintain pricing guidelines and obtain approvals for exceptions.
• Support local CS teams and assist other groups as needed.

Skills

Effective communication

Microsoft Excel

Problem solving

Team player

Deadline-driven

Tools

CRM software

Windows OS

Job description

Mouser Electronics, Inc. is a global distributor of semiconductors and electronic components with a large Mansfield, Texas facility. The position supports order processing, product information, and customer service excellence in a fast-paced environment.

The role emphasizes accurate data entry, adherence to pricing guidelines, and proactive sales support to grow customer relationships. HR and IT resources back the team to ensure success.