Electronics & Appliance Technician

Prism Specialties; Grand Rapids (MI); On-site; USD 20,457 - 29,136; Full time

Job summary

Prism Specialties, through its Electronic Restoration Services (ERS) division, seeks an Appliance and Consumer Electronics Technician to restore damaged electronics and appliances. You will evaluate on-site, inventory items, disassemble for cleaning or repair, and reassemble to pre-loss condition, often working in customers’ homes or businesses.

Role requires excellent customer service, a valid driver's license, and ability to lift up to 50 pounds.

Qualifications

• Fantastic customer service skills.
• High School Diploma or equivalent.
• Associate’s Degree or Tech school is a plus.
• Valid driver’s license with satisfactory driving record.
• Safely drive company vehicles to the job site.
• Able to lift up to 50 pounds.
• Pre-employment drug screen and background check.

Responsibilities

• On-site evaluation of damaged electronics from insurance claims after fire, water, or lightning damage.
• Inventory, remove and transport electronics and appliances from the insured’s home/business.
• Disassemble and evaluate electronics to be cleaned, serviced, and/or repaired.
• Test, clean, restore, and re-assemble electronics to pre-loss condition.

Skills

Customer service

Teamwork

Attention to detail

Professional appearance

Education

High School Diploma or equivalent

Associate’s Degree or tech training (plus)

Job description

Appliance and Consumer Electronics Technician

Electronic Restoration Services (ERS), a Prism Specialties Company, is a disaster restoration company specializing in the restoration of both consumer electronics and appliances. The Appliance and Consumer Electronics Technician is a key position within the company and will perform restoration on many varying electronics and appliances as well as the installation and pick up of them.

Responsibilities

• On-site evaluation of damaged electronics from insurance claims involving fire, water, or lightning strike damage.
• Inventory, remove and transport electronics and appliances from the insured’s home/business.
• Disassemble and evaluate electronics to be cleaned, serviced, and/or repaired.
• Test, clean, restore, and re-assemble electronics to pre-loss condition.

Qualifications

• Fantastic customer service skills. Able to interact one-on-one with the customer within their own homes.
• High School Diploma or equivalent.
• Associate’s Degree or Tech school is a plus.
• Valid driver's license with a satisfactory driving record.
• Safely drive company vehicles to the job site.
• Able to work efficiently and effectively in a team environment.
• Exhibit a professional, neat, and clean appearance.
• Attention to detail and accuracy.
• Ability to lift up to 50 pounds.
• Successfully complete a pre-employment drug screen and criminal background check.

Additional Responsibilities

• Report to work at scheduled times.
• Maintain appearance and demeanor representative of the ERS image.
• Inspect own work and ensure that it is complete, thorough, and will pass ERS quality standards.
• Attend and participate in all staff meetings as requested.
• Use and maintain all provided materials, supplies, and equipment in accordance with the manufacturer’s recommended procedures.
• Document all job activity using the proper forms and by filling them out completely and legibly.
• Fulfill all service technician essential functions.

Compensation: $18.00 per hour