Electronic Security Field Technician - Alarm & Fire Systems

Cennox; Columbus (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Cennox is seeking an Electronic Security Service Technician to perform scheduled inspections, preventive maintenance, surveys, and project work at customer sites. You will prioritize workloads, report service data, and maintain strong customer relationships as the primary customer contact.

The role requires strong mechanical, electrical, and technical aptitude, plus experience with burglar and fire alarm systems.

Qualifications

• High School Diploma or GED equivalent required.
• Alarm licensing or ability to obtain licensing where required by state or local regulations preferred.
• Field service, alarm, electrical, mechanical, bank equipment, or related technical experience preferred.

Responsibilities

• Test, inspect, and maintain burglar alarm and fire alarm systems.
• Perform alarm surveys, site surveys, software updates, and other customer-requested projects.
• Collect required operational and inspection data and submit accurate reports.
• Take detailed photographs of equipment, devices, forms, and service areas as required.
• Report defective materials, equipment concerns, and installation issues.
• Schedule and manage assigned work to ensure service commitments are met.
• Complete all jobs and required documentation accurately and on time.
• Maintain compliance with company procedures, quality standards, and customer requirements.

Skills

Mechanical aptitude

Electrical aptitude

Customer service

Independent work

Attention to detail

Tech proficiency

Communication skills

Education

High School Diploma

Alarm licensing

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Mapping apps

Smartphone apps

Job description

Cennox is seeking an Electronic Security Service Technician to perform scheduled inspections, preventive maintenance, surveys, and project work at customer sites. You will prioritize workloads, report service data, and maintain strong customer relationships as the primary customer contact.

The role requires strong mechanical, electrical, and technical aptitude, plus experience with burglar and fire alarm systems.