Electronic Resources & Access Specialist (ERM)

University of Chicago; United States; Hybrid; USD 29,000 - 42,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

The University of Chicago Library is seeking an Electronic Resources Management Assistant to support access, maintenance, and renewals of e-resources including databases, e-books, and e-journals.

Under supervision of the ERM Librarian, you will manage subscriptions, assist patrons via LibAnswers and Zoom/Teams, and document purchases in FOLIO and discovery systems. Hybrid schedule and paid time off benefits accompany the role.

Qualifications

• Education: High school diploma or equivalent; Bachelor's degree preferred.
• Technical knowledge of vendor systems and library management systems.
• MS Excel or similar spreadsheet proficiency at an intermediate level.
• Familiarity with library databases and electronic resources preferred.

Responsibilities

• Manage assigned subscription renewals/cancellations; request vendor quotes and track invoices.
• Provide direct assistance for e-resource access via LibAnswers, email, phone, and video calls.
• Place and follow up on orders; ensure access and invoicing accuracy.
• Create/update records in FOLIO for purchases, subscriptions, and OA resources.
• Update discovery records (SFX, LibGuides) to reflect holdings and access.
• Set up new platforms and troubleshoot authentication with OpenAthens as needed.
• Navigate vendor interfaces to gather usage statistics from multiple sources.
• May hire/train student staff and supervise routine library tasks.
• Other duties as assigned.

Skills

MS Excel

Library systems

Vendor systems

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

The University of Chicago Library is seeking an Electronic Resources Management Assistant to support access, maintenance, and renewals of e-resources including databases, e-books, and e-journals.

Under supervision of the ERM Librarian, you will manage subscriptions, assist patrons via LibAnswers and Zoom/Teams, and document purchases in FOLIO and discovery systems. Hybrid schedule and paid time off benefits accompany the role.