Electronic Records Business Analyst

Bellevue, Washington; Bellevue (WA); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Electronic Records Business Analyst to join their records management team. This role involves implementing public records requirements within city technology solutions, ensuring compliance with state laws, and collaborating with IT to enhance processes. The ideal candidate will possess strong analytical skills and a deep understanding of public records policies. This position offers the chance to contribute to a community-focused organization that values diversity and innovation, making a significant impact in the management of public records while providing exceptional service to the community.

Qualifications

• 5+ years of experience in public records management and technology.
• Strong knowledge of Washington State public records laws and best practices.

Responsibilities

• Provide records management expertise on technology projects.
• Analyze public records policies and convert them to functional requirements.

Skills

Washington State public records laws

M365 collaboration product suite

Business process mapping

Taxonomy development

LEAN process improvement techniques

Collaboration and stakeholder engagement

Education

Degree in library and information sciences

Degree in public administration

Degree in archives and records management

Tools

SharePoint Online

Microsoft Teams

OneDrive for Business

Job description

Electronic Records Business Analyst will work within the centralized public records division of the City Clerk’s Office. Specifically, this position will be part of the records management team and will assist in the implementation of public records requirements in city technology solutions, including the city’s enterprise content management system and processes organization wide.
This position will be part of a team committed to each other and connecting resources through transparent, innovative, and exceptional service. The Electronic Records Business Analyst will bring a technical expertise with a public records and business process-oriented mindset to conduct research, gather requirements, make recommendations, and support implementation of policies and procedures in alignment with information technology and public records policies and best practices.
At the City of Bellevue you will be part of a team committed to providing exceptional customer service, upholding the public interest and being part of a community vision. Our people bring unique skills and qualities to the table, embrace the values of honesty, accountability, and commitment to service, and take pride in the work they do. You will work in an environment where being innovative, collaborative, and future focused are the status quo. Bellevue welcomes the world. Our diversity is our strength. It is what makes the City of Bellevue an exciting place to work, live, and explore.

Responsibilities

• Provide records management subject matter expertise (SME) on technology-related projects and software implementations.
• Analyze public records policies and best practices and convert them to functional requirements for technical solutions.
• Collaborate and partner with Information Technology Department (ITD) staff to ensure alignment of public records policies and best practices with city and technology strategic direction, policies, and procedures.
• Review new technical solutions in coordination with ITD and recommend requirements, enhancements, or adjustments to meet city records policies and best practices.
• Support configuration, workflows, and ongoing maintenance of the city’s enterprise content management system, including conducting disposition reviews.
• Support development of standards, taxonomy, and information architecture for the city’s enterprise content management system, workflow tools and business intelligence.
• Conduct research, provide analysis and recommendations, and support configuration of the M365 collaboration suite as a public record SME, including Exchange, OneDrive for Business, Microsoft Teams, SharePoint Online and Purview.
• Develop or lead training focused on the enterprise content management system or electronic records management issues.
• Participate as a project team member, as needed, on various organization-wide teams.
• Research effectiveness of policies in systems, perform audits, provide recommendations for improved future results and support clean-up efforts.

Supervision

• No formal supervisory responsibilities
• Works under the general direction of the City Records and Information Manager

Knowledge, Skills, Abilities and Competencies

• Considerable knowledge of Washington State public records laws; RCW 42.56 and RCW 40.14
• Proficient knowledge in the M365 collaboration product suite, including SharePoint Online, Microsoft Teams and OneDrive for Business
• Ability to define and document functional requirements and use cases
• Ability to map business processes and a records lifecycle
• Demonstrated ability to develop taxonomy, information architecture structures and/or logic-based rules creation
• Strong and proactive collaboration tendencies and high level of comfort soliciting input from all stakeholders in an organization
• Strong courtesy, tact and effectiveness when dealing in everyday working relationships
• Basic knowledge in LEAN process improvement techniques
• Exposure to variety of information technology disciplines including project management, release management, systems life cycle, application support, etc.

Education, Experience, and Other Requirements

• Graduation from an accredited four-year college or university with a degree or certificate in library and information sciences, public administration, archives and records management, or related field
• Five or more years of professional related experience
• or equivalent combination of education, experience and training that provides required knowledge, skills, and abilities

Physical Demands

The physical demands and work environment are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls and reach with hands and arms.
• Vision abilities required by this job include close vision and the ability to adjust focus.
• The employee may be required to push, pull, lift, and/or carry up to 35 pounds.
• The noise level in the work environment is usually moderately quiet.

Hiring Process

This hiring process will be used to fill 1 position. Please fill out your application as fully as possible. The City evaluates candidates based on the information provided in the online application only. To evaluate all candidates fairly and equitably, the City will make all applicants anonymous when we are screening the applications. We will redact information from our application such as your name, address, and other demographics.

• To help us, please complete the online application form as fully as possible. We do not accept resumes and cover letters. Only electronic applications are accepted.
• For more information, call Danelle Court at 425-452-7899 or via email at [e-mail].

The City of Bellevue values diversity in its workforce and is an Equal Opportunity Employer that does not unlawfully discriminate on the basis of race, sex, age, color, sexual orientation, gender identity, religion, national origin, marital status, genetic information, veteran's status, disability, or any other basis prohibited by federal, state or local laws.

Have we piqued your interest yet? Come join our team! The City of Bellevue supports workplace diversity. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetic information, disability, age, veteran status, or any other protected status. Persons needing assistance with the application process may call the Human Resources Office at 425-452-6838 or [e-mail]. If you are invited to participate in the selection process and need ADA accommodations, please notify HR before you are scheduled for an interview or testing.

For any technical difficulties with your application, please contact the NEOGOV support line at 855-524-5627.

** Please be sure to check your junk folder for any messages that may be sent to you about this recruitment.**

About the Company

Bellevue is a city in the Eastside region of King County, Washington, United States, located across Lake Washington from Seattle.