Electronic Monitoring Technician

Oriana House, Inc.; Akron (OH); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Vacation hours 80 per year

Personal-sick hours 80 per year

Holiday pay

Tuition reimbursement

403(b) retirement plan

Dental plan

FSA

Life insurance

Long-term disability

Job summary

Oriana House, Inc. in Akron, OH is hiring for an Electronic Monitoring role with tiered pay: $17.00/hour with HS Diploma or GED, $17.50/hour with Associate’s Degree, and $18.00/hour with Bachelor’s Degree.

The position includes advancement opportunities and requires reliable transportation and a valid Ohio driver's license. Responsibilities include client monitoring, data entry, intake processes, and coordinating with facilities and agencies.

Qualifications

• High School diploma or equivalent required.
• Aptitude with current technology required.
• Must possess a valid Ohio driver’s license and reliable transportation.

Responsibilities

• Maintain accurate whereabouts of clients and verify whereabouts.
• Enter client schedules into monitoring computers.
• Communicate pertinent client information via email.
• Organize and prepare client intake packets.
• Perform intake procedures and related activities.
• Verify installation and monitor new intakes.
• Enter data into logs, alerts and reports.
• Record data on client and equipment in the system.
• Issue receipts for client deposits and secure money.
• Maintain confidentiality of client files.
• Engage productively with clients while staying professional.

Education

High School diploma or equivalent

Associate's Degree

Bachelor’s Degree

Tools

Monitoring computer systems

Email system

Job description

Electronic Monitoring
921 Sherman Street
Akron, OH 44313, USA

Description

**TIERED PAY RATE**

$17.00/hour with HS Diploma or GED

$17.50/hour with Associate's Degree

$18.00/hour with Bachelor’s Degree

Opportunities for advancement.

Essential functions of this job include, but are not limited to:

• Maintains accurate and timely whereabouts of all clients assigned to the program. Calls clients to verify whereabouts. Notifies appropriate facilities and outside agencies of any unauthorized client activities.
• Accurately enters clients’ schedules into monitoring computers as needed.
• Communicates pertinent client information via email system at various times during work shift and/or as needed.
• Organizes and prepares client intake packets.
• Completes scheduled activities to include: intakes and installation of equipment, alco-sensor tests, urine drug screens, fire drills, and emergency procedures in accordance with established policies and procedures.
• Performs intake procedures accurately and in a timely manner to include: showing video, explaining rules, reviewing background information, ensuring releases of information are signed, and answering client questions.
• Verifies installation process through the monitoring system. Ensures that all new intakes are being properly monitored at the end of each shift.
• Completes accurate data entry to include, but not limited to: clients’ logs, alerts, incident reports, alco-sensor results, urine drug screens, and shift reports.
• Records pertinent data regarding client and assigned equipment. Enters accurate data into the monitoring system including, but not limited to: client information, work schedules and in-home alcohol testing schedules.
• Issues accurate receipts for the deposit of client fees. Secures money in the facility safe.
• Maintains confidentiality of client files and individual client logs.
• Opens and maintains productive communication while maintaining a professional relationship with clients.

QUALIFICATIONS:

• High School diploma or equivalent required.
• An aptitude with current technology required.
• Must possess a valid Ohio driver’s license, reliable transportation, and a driving record that does not preclude the employee from being covered by Agency liability insurance.
• Must possess exceptional organizational, and prioritization skills.

EMPLOYEE BENEFITS

• VACATION HOURS - 80 hours (10 days) per year (accrue at rate of 6.72 hours per month) to a maximum of 600 hours.
• PERSONAL-SICK HOURS - 80 hours (10 days) per year (accrue at a rate of 6.72 hours per month) to a maximum of 400 hours (50 days).
• HOSPITAL HOURS - 96 hours (12 days) per year (accrue at a rate of 8 hours per month) to a maximum of 288 hours.
• HOLIDAYS - eight paid holidays
• TUITION REIMBURSEMENT PROGRAM (must be employed for one year).
• EMPLOYEE ASSISTANCE PROGRAM (EAP)
• RETIREMENT PLAN 403(b)
• DENTAL PLAN (Employee paid)
• FLEXIBLE SPENDING ACCOUNTS (FSA)
• $20,000 TERM-LIFE INSURANCE POLICY
• LONG-TERM DISABILITY INSURANCE (60% of lost income on 91st day of disability).

Oriana House Inc., is an Equal Employment Opportunity Employer and a Drug-free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability,or protected veteran status.

Candidates must be eligible to work in the U.S. without requiring sponsorship.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.