Electronic Monitoring Case Manager

Recovery Monitoring Solutions Corporation; Aurora (CO); On-site; USD 40,000 - 60,000; Full time

Job summary

Recovery Monitoring Solutions Corporation in Colorado is seeking a Case Manager for Electronic Monitoring in Community Corrections. You will supervise clients referred for home monitoring, install equipment, and ensure adherence to program rules. The position requires strong customer service, communication, and organizational skills. A high school diploma or GED, valid driver's license, and ability to travel in the U.S. are needed; Microsoft Office proficiency is preferred.

Qualifications

• High School diploma or GED or equivalent is required.
• Six months of experience in community corrections or related fields is preferred.
• Valid driver's license is required.
• Strong customer service and communication abilities.

Responsibilities

• Install and supervise electronic home monitoring equipment for clients.
• Meet with clients to review schedules and ensure compliance with program rules.
• Monitor device alerts and document client activity and court-referred orders.
• Maintain equipment inventory and troubleshoot device issues.
• Prepare and submit reports to probation officers or referring courts.

Skills

Customer service

Communication skills

Attention to detail

Organizational skills

MS Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Recovery Monitoring Solutions Corporation in Colorado is seeking a Case Manager for Electronic Monitoring in Community Corrections. You will supervise clients referred for home monitoring, install equipment, and ensure adherence to program rules. The position requires strong customer service, communication, and organizational skills. A high school diploma or GED, valid driver's license, and ability to travel in the U.S. are needed; Microsoft Office proficiency is preferred.