Electronic Game Technician

Gaming-Capital-Group; Eastlake (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Gaming Capital Group is seeking an Electronic Game Technician to service and maintain gaming equipment at the Newcastle Casino. You will handle installation, preventive maintenance, repairs, and on-site support to ensure smooth operation and customer satisfaction.

The role requires at least a high school diploma and 2+ years of electronic gaming experience, with training in electrical/computer repair. Expect multiple site visits and mentoring opportunities for junior technicians.

Qualifications

• High School diploma or equivalent.
• 2+ years of electronic gaming experience, preferred.
• Training in repair of electrical and/or computer experience required.

Responsibilities

• Prepare and install gaming equipment.
• Perform preventive maintenance and repairs in the field.
• Maintain inventory and document repairs.
• Install secure communications and troubleshoot customer issues.
• Guide and mentor junior technicians and assist in conversion projects.
• Educate customers and players on basic game functionality.

Skills

Gaming tech exp

Electrical repair

Education

High School diploma

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Gaming Capital Group, a leading vendor in the gaming industry, is looking for an Electronic Game Technician to join our growing company. This position will be responsible for all aspects of game maintenance and service for games operated by GCG at the Newcastle Casino. Specifically, you will be responsible for the following:

• Preparation and installation of all gaming equipment.
• Perform preventive maintenance, conversions, set options and repair games in a field environment.
• Maintain accurate inventory of all parts issued and used.
• Properly document repairs and follow preventive maintenance schedule.
• Perform all tasks with little supervision.
• Perform installation of secure communications.
• Gather data and follow-up on any problems or outstanding issues.
• Read and translate schematic diagrams.
• Troubleshoot problems for customers and other on-site technicians.
• Perform pre-site inspections.
• Provide some supervision while mentoring junior technicians.
• Perform conversion projects.
• Assist our customers in resolving customer disputes and perform jackpot verifications.
• Successfully interface with customers on installations and service activities.
• Educate customers and players of basic game functionality.

This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.

Position Requirements

This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.

• High School diploma or equivalent, required
• 2+ years of electronic gaming experience, preferred
• Training in repair of electrical and/or computer experience required

You will be expected to work at least five days per week. Your supervisor will prepare a work schedule for you in advance. Please understand we will have many occasions when installations and emergencies will require additional hours beyond your standard work hours. Any offer of employment is contingent upon the successful completion of a pre-employment drug screen, a review of your background investigation, and if applicable, the approval of any necessary tribal gaming license, granted by their respective gaming commission.

Full-Time/Part-Time Full-Time

Position Electronic Game Technician

Location Little River Casino & Resort

This position is currently accepting applications.