Machine Technician / Evening Shift

Luckystarcasino; Oklahoma; On-site; USD 36,000 - 48,000; Full time

Job summary

Luckystarcasino is seeking a Technician to maintain and repair electronic slot-related equipment on the casino floor. The role includes installing, moving, removing and modifying stands, signage and machines while following gaming policies and internal controls.

The technician will also handle jackpot payouts, Title 31 compliance, and ensure accurate documentation. A pre-employment drug test and a valid gaming license are required, with at least six months of related work experience.

Qualifications

• Must pass pre-employment drug test.
• Must maintain valid Cheyenne-Arapaho Gaming License.
• Minimum six months working experience.
• Basic verbal and written communication skills.

Responsibilities

• Maintain and repair electronic gaming machines and related systems (server, bill acceptor, printer, locks, POS).
• Report and manage issues; reset machines and process jackpots.
• Handle jackpot paperwork and submit to cage when not performing removals/installations.
• Document and log machine status and off/on-line activity.
• Provide STAR treatment to customers, co-workers and vendors.
• Assist with vendor notifications and other duties as assigned.

Skills

Basic communication

Education

Cheyenne-Arapaho Gaming License

Job description

The Technician will be responsible for maintenance and repairs on all electronic slot related equipment, installs, moves, removes and modifies all related stands, signage and machines. Ensure adherence to Lucky Star employee handbook and gaming machine policies and procedures in accordance with National Indian Gaming Commission Minimum Internal Control Standards.

Work Schedule

• Requires morning, afternoon and evenings. Monday through Sunday.
• Unexpected business circumstances could alter the shift schedule as well as add additional unforeseen duties.
• Request to be scheduled off for a specific day requires advance notification and approval supervisor.

Essential Duties and Responsibilities

• Maintain and report problems with electronic gaming machines and systems, to include server, dollar bill acceptor, printer, locks and point of sale units.
• Maintain cash-out ticket paper inventory.
• Process Jackpot payouts & Title 31 requirements. Reset machines.
• Process Jackpot paperwork and submit to cage, unless performing removals or installs.
• Resolve payout/last games played issues as well as other customer disputes.
• Notify vendors of work needing to be completed.
• Complete supporting documents/logs for gaming machines that are brought on/off line.
• Must assist and exhibit STAR treatment to all customers, co-workers and vendors.
• Other duties as assigned by supervisor.

Physical Job Requirements

• Work in highly interruptive conditions with constant time pressures and have the ability to work in fast paced environment.
• Sit and/or stand continuously and perform job functions for a full shift with lunch break.
• Requires bending, twisting, reaching, climbing, stooping, crouching, kneeling, lifting and pulling.
• Move objects up to and exceeding 40lbs. with reasonable accommodations.
• Gaming floor environment.

Qualification Standards

• Must pass pre-employment drug test.
• Must maintain valid Cheyenne-Arapaho Gaming License.
• Minimum six months working experience.
• Basic verbal and written communication skills.

The Lucky Star and Feather Warrior Casinos are Equal Opportunity Employers and will not discriminate against an applicant or employee on any grounds protected under federal, state, or local law including race, color, creed, religion, age, sex, national origin, ancestry, marital status regarding public assistance, membership or non-membership in any legal organization, or any other characteristic protected under federal, state, or local law. None of the questions in this application are intended to elicit information regarding any protected characteristic, nor imply any limitation, illegal preference, or discrimination based upon non-job related information or protected characteristics.

If you are hired by the casino(s) you will be employed on an at-will basis. As an at-will employee, you may terminate your employment at any time, for any reason and with or without prior notice, cause or discipline. No casino supervisor or manager has the authority to offer or promise anything other than at-will employment.