Electronic Field Service Technician/Engineer

8700 SEW-Eurodrive, Inc.; United States; Remote; USD 65,000 - 68,000; Full time

Benefits offered by this job

Medical Insurance

Paid Vacation

Retirement Benefits

Education Assistance Programs

Employee Assistance Programs

Job summary

8700 SEW-Eurodrive, Inc. is seeking a technical support professional to assist customers with electronics and mechanical products. This position requires frequent travel, primarily around Denver, CO. Ideal candidates will have an associate or bachelor degree in Electronic/Electrical Engineering and experience with AC variable frequency controllers.

The role includes troubleshooting customer applications, maintaining product knowledge, and following safety guidelines. The company offers a competitive compensation package including medical insurance, retirement benefits, and paid vacation.

Qualifications

• Must have valid driver’s license with an acceptable driving record.
• Experience in customer production environments such as steel mills or automotive.
• Responsible for assessing safety in customer facilities.

Responsibilities

• Assist customers and sales engineers with troubleshooting and product expertise.
• Maintain technical information on assigned SEW-EURODRIVE products.
• Perform service calls in various regions in North America.

Skills

Ability to operate various test instruments

Experience with AC variable frequency controllers

Knowledge of PLCs and Motion Controllers

Good presentation skills

Education

Associates or Bachelor Degree in Electronic/Electrical Engineering

Tools

Multimeters

Oscilloscopes

CAD software

Job description

About the Role

Currently the position involves assisting SEW-EURODRIVE customers, as well as SEW-EURODRIVE regional technical and sales to support SEW-EURODRIVE's electronics and mechanical products via technical service and application support. This position will require frequent travel and is located near Denver, CO in our Broomfield office. Pay Range: $65,000 - $68,000. Shift: 1st. Education: Associates or Bachelor Degree in Electronic/Electrical Engineering or similar or a related field is preferred.

Key Skills and Abilities

• Ability to operate various test instruments, i.e., multimeters, oscilloscopes, strip chart recorders, etc.
• Must have experience with AC variable frequency controllers and servo motor controllers.
• Must become knowledgeable in the applications of the customers’ equipment.
• Must become knowledgeable in and use SEW-EURODRIVE computer programs including CAD, word processing, database and engineering.
• Must exhibit good logical technical knowledge and organizational skills.
• Knowledge of various types of PLC’s, Motion Controllers and ability to troubleshoot and modify programs.
• Must have valid driver’s license with driving record acceptable to SEW-Eurodrive.
• Must have good presentation skills to speak in front of customers.

Actual Tasks

• Ability to work in various customer production environments, i.e., steel mills, automotive, amusement parks, food and beverage plants etc.
• Must follow all SEW-EURODRIVE safety rules, OSHA guidelines, and all rules in effect when visiting a customer’s facility. It is the employee’s responsibility to assess each situation and to not perform any tasks which s/he feels is unsafe, on which they have not received training, or to engage in any unsafe work practices.
• Assist SEW-EURODRIVE sales engineers and customers with applications, troubleshoot and product expertise.
• Maintain technical information relating to SEW-EURODRIVE products and applications based upon products assigned.
• Perform service calls in all five regions of the North American SEW-EURODRIVE organization.

Benefits

• No monthly premium required for employee coverage.
• Medical Insurance - Includes Medical, Dental, Vision, Audio, and Prescription Drug coverage + $125 annual reimbursement for purchase of eligible vitamins & minerals.
• Life Insurance worth 2.5 times annual base pay. Includes Accidental Death & Dismemberment.
• Disability - Includes both Short Term Disability and Long Term Disability.
• Flexible Spending Account (FSA) for Medical and/or Dependent Care made available annually during open enrollment.
• Timely Evaluations with potential for a pay increase - New Employees are evaluated every six months for the first two years then annually thereafter.
• Paid Vacation - 2-weeks of vacation accrual per year to start, which increases after five years and ten years of service.
• Holiday Pay - Twelve (12) paid holidays per year.
• Retirement Benefits - Includes 401(k) with Profit Sharing Contribution and 200% Company Match on the first 3% that you defer to your 401K account.
• Additional Paid Time Off (PTO) for hourly positions - Unused time is paid out annually.
• Paid Parental Leave - To assist and support new parents with balancing work and family matters.
• Onsite Clinic Services - On location medical services by licensed providers at no cost to employees.
• Education Assistance Programs - Student Loan Repayment / Tuition Assistance options.
• Counseling Resources - Easy and convenient access to professional counseling services online.
• Wellness Resources - Utilizing a comprehensive, interactive, and personalized wellness program with potential to earn points for awards / gift cards.
• Uniforms and Subsidies - Uniforms (for shop employees) are provided and a subsidy for the annual purchase of safety shoes is included.
• Employee Assistance Programs - Five programs to help employees navigate challenging life circumstances.
• Insure Choice Plan Group Discounts - Auto, Home, Pet coverage, Legal insurance, and more at a group discount rate.

Compensation

• 10% shift premium is paid for 2nd and 3rd shift positions.
• Benefits start on day one.