Electronic Engineer Technician-Regional (Welding) Charlotte, NC

Fronius; Portage (IN); Presencial; USD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO & Holidays

401(k) match

Medical/Dental/Vision insurance

Family medical coverage 50%

Employee Assistance Program

Disability insurance

Flexible Spending Accounts

Descripción de la vacante

Fronius USA, LLC is seeking a Field Service Engineer to install, configure, and service welding equipment at client sites across the USA and Europe. The role requires independent work, technical expertise, and the ability to guide customers through installations and product usability questions.

Regular travel, strong problem-solving skills, and experience in electrical technology or welding are preferred. Benefits include comprehensive health coverage, PTO, and a 401(k) plan.

Formación

• Associates/ Bachelor’s Degree preferred.
• Ability to travel regularly domestically and internationally.
• Experience in the field service and/or Electrical Technology/Engineering.
• Welding or robotics experience a plus.

Responsabilidades

• Understand Fronius equipment configurations and installation processes.
• Troubleshoot, evaluate, and repair welding equipment in the field.
• Provide system configuration guidance and support to customers.
• Deliver technical demonstrations, training, and proposals.
• Travel to client sites and contribute to sales up-sells when appropriate.
• Collaborate with team, distributors, and dealers via phone and email.

Conocimientos

Field service

Troubleshooting

Electrical knowledge

Communication

Educación

Associate/Bachelor's Degree

Herramientas

MS Outlook

Excel

PowerPoint

Descripción del empleo

Tasks and Responsibilities

• Understands Fronius equipment configurations and installation processes
• Troubleshoots, evaluates, and repairs welding equipment in the field
• Evaluates the client’s needs for upgrades or up-sells of current or new installations
• Supports the Fronius Sales Representative with creating system configurations to fulfill the customers’ needs
• Works independently with clients and prospective clients at their locations providing product guidance and support and addressing installation and product usability issues of routine to moderate complexity
• Attends presentations, develops proposals, conducts demonstrations while acting as the technical expert
• Provides system advice for Fronius team members, end customers, distributors, and dealers via phone and email communication
• Performs welding system hardware and software installation and integration at client’s location for both manual and robotic equipment
• Conducts training events for colleagues, distributors, dealers, and end clients with a focus on new and repeat sales
• Customizes training documents for new and existing clients
• Participate in trade fairs and provide product and technical guidance and support at regional and national events
• Leads or supports initiation of modifications/further development of Fronius products
• All other duties as assigned by management

Requirements

• Associates/ Bachelor’s Degree from accredited college or university preferred
• Possess a valid passport, or has the ability to obtain and pay for a valid passport
• Regular Travel
• Must be willing and authorized to travel throughout the USA and Europe
• Must have a valid driver’s license
• Experience in the field and/or Electrical Technology/Engineering
• Welding knowledge/experience a plus
• Robotic knowledge/experience a plus
• Strong knowledge of MS Outlook, Excel, Word, Power Point
• Ability to work independently and/or remotely
• Candidate must be able to work with a team or alone as the need arises
• Problem-solving skills
• Ability to work on multiple projects
• Demonstrated ability as a team contributor

Health and Safety

• Must comply with all safety and health standards established by Fronius USA, LLC and federal, state, or local requirements.
• Ability to bend and reach, with repetitive motion.
• Hearing, naturally or with aids.
• Vision 20/20, with or without correction.
• Physical demands of the job include standing, use of hands to manipulate objects, talking, hearing, looking, typing, walking, twisting, and bending,
• Employees could be requested to lift, carry, reach above the shoulder, stoop, squat, kneel, and crouch.
• Employees could be required to lift up to 50 pounds unassisted.
• Employees will perform duties in an office environment and a field setting.
• Employees will be occasionally exposed to tripping hazards.
• The noise level in the work environment is usually low to medium.

We offer a generous benefit package including:

• Flexible work schedule with hybrid options
• PTO available immediately plus 11 paid holidays
• Employer matched 401(k)
• Medical, Dental, and Vision covered 100% for employees
• 50% company paid Medical, Dental, and Vision for your family
• Employee Assistance Program
• Short-Term and Long-Term Disability
• Flexible Spending Accounts for Health Care and Dependent Care

Fronius USA, LLC is proud to offer Equal Employment Opportunities and committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.