Electronic Classroom Technician/System Administrator

Cftechnologiesllc; Town of Florida, Northern (NY, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Full benefits package

Collaborative work environment

Strong company culture

Job summary

Client First Technologies (CFT) is seeking an Electronic Classroom Technician / System Administrator to support and maintain the student training infrastructure and manage user accounts in Active Directory.

The role focuses on monitoring performance, troubleshooting, and communicating metrics to stakeholders; on-site at Eglin Air Force Base, FL, with a strong emphasis on security and reliability.

Qualifications

• High school diploma or equivalent.
• Must hold active IAT Level II certification (Security+ CE, CCNA, CISSP, CySA+, etc.).
• Minimum of six (6) years of experience providing technical support.
• General experience with electronic documentation, system administration, network administration and database administration.
• Experience managing user accounts, permissions and groups within Active Directory.
• Workstation and server hardware installation, maintenance, board replacement, and cable switching.
• Systems and network connectivity and operability troubleshooting.
• Experience managing a ticketing system.
• Ability to document technical processes and procedures.
• Strong verbal and written communication skills.
• Expert level Microsoft Office Suite knowledge.

Responsibilities

• Provide system and network connectivity and interoperability support within an electronic classroom environment
• Manage user accounts and permissions within Active Directory
• Security and compliance systems maintenance
• Routine maintenance, including break and fix, backup and recovery, and inventory and asset management
• Manage technical issues within ticketing system

Skills

Verbal and written communication

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Active Directory

Ticketing system

Microsoft Office Suite

Job description

All Jobs > Electronic Classroom Technician/System Administrator

Client First Technologies (CFT) is looking for an Electronic Classroom Technician / System Administrator who specializes in electronic classroom technical support. The Electronic Classroom Technician / System Administrator is responsible for ensuring student training infrastructure is functional and available, as well as managing user accounts in Active Directory, and assisting customers overcome technical challenges through monitoring and performance management. The Electronic Classroom Technician / System Administrator identifies problem areas and opportunities for improvement in a mission critical network. In this role, you will utilize your communication skills to turn metrics into information and communicate their meaning. You will gain experience in managing users and computers in an enterprise network. Our technical team offers an environment of skill development, knowledge sharing and teamwork.

This is a full-time, on-site position located in Eglin Air Force Base, FL.

CFT offers a full benefits package, a collaborative work environment and strong company culture. Veterans and military spouses are encouraged to apply.

Requirements

Responsibilities

• Provide system and network connectivity and interoperability support within an electronic classroom environment
• Manage user accounts and permissions within Active Directory
• Security and compliance systems maintenance
• Routine maintenance, including break and fix, backup and recovery, and inventory and asset management
• Manage technical issues within ticketing system

Qualifications

• High school diploma or equivalent
• Must hold current IAT Level II certification (Security+ CE, CCNA, CISSP, CySA+, etc.)
• Minimum of six (6) years of experience providing technical support
• General experience with electronic documentation, system administration, network administration and database administration
• Experience managing user accounts, permissions and groups within Active Directory
• Workstation and server hardware installation, maintenance, board replacement, and cable switching
• Systems and network connectivity and operability troubleshooting
• Experience managing a ticketing system
• Ability to document technical processes and procedures
• Strong verbal and written communication skills
• Expert level Microsoft Office Suite knowledge

Physical Demands

• Must be able to sit and stand for long periods of time
• Occasional travel and overtime may be required

Required Clearances

• Must possess an active Secret clearance or higher