Client Systems Technician Jmn (Eastern Range)

By Light Professional IT Services LLC; Satellite Beach (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

By Light Professional IT Services LLC seeks a Client Systems Technician to support Eastern Range operations at Patrick AFB. The role installs, configures and services IT equipment and provides end-user training on system operation.

Candidates should hold a DoD Secret clearance eligibility and a CompTIA Security+ (8570 IAT Level II) certification; travel to customer sites is frequent, and the team provides 24/7 support for mission-critical systems.

Qualifications

• Requires CompTIA Security+ or equivalent 8570 IAT Level II certification.
• High School diploma with additional training; 3–4 years of experience.

Responsibilities

• Installs and repairs equipment; trains customers in operation and basic troubleshooting.
• Performs maintenance and technical support on products and subsystems at customer sites.
• Troubleshoots malfunctions to minimize downtime and coordinates field changes.
• Works on CAC/PKI and SIPRNet related tasks and account provisioning as described.
• Travels frequently to customer sites to deliver field technician services.

Skills

CompTIA Security+ / 8570 IAT Level II

Education

High School + advanced training

Job description

Client Systems Technician Jmn (Eastern Range)

Job Locations

• US-FL-Patrick AFB

• ID: 2026-11235
• # of Openings: 1
• Category: IT Support
• Clearance: Tier 3 - Secret/ADP II

Company Overview

American Communications Solutions and By Light Professional IT Services, together as Full Spectrum Operations (FSO) are hiring dedicated and talented IT professionals under the Eastern Western Operational Communications Services (EWOCS) contract. EWOCS provides reliable high-quality communications and innovative IT solutions for the Guardians, Airmen, and Government agencies assigned to Patrick Space Force Base, Cape Canaveral Space Force Station, and Vandenberg Air Force Base. Be a part of the team that delivers excellence in national missile defense, human space flight, space launch, and combat rescue!

Responsibilities

• The Client Systems Technician installs and repairs equipment; instructs customers in equipment operation; provides technical assistance; checks equipment for malfunctions.
• Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations.
• Analyzes and evaluates products and related performance.
• Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time.
• Installs, upgrades and removes products ensuring coordinative engineering field change.
• Assembles, installs and configures systems and equipment in accordance with site assessments and schematics.
• Completes system programming and optimization as part of the installation process.
• Performs routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components.
• Provides on-site end-user training on system operation, maintenance and limited troubleshooting.
• Maintains effective customer communications and relations.
• The Client Systems Technician travels frequently to customer sites and performs field technician service duties as assigned.
• Provides CAC/PKI and RA/LRA functions related to the creation, revocation, suspension and issuance of SIPRNet Tokens and SIPRNet Administrative Tokens.
• Works as part of the team to support the SLD 45 and CFSCC missions on a 24/7/365 basis.
• Works final processing of DD Form 2875s for SIPRNet account requests and subsequent creation of SIPRNet user accounts.

Under general supervision the Cusomer Service Representative Associate shall:

• Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practices.
• Work is checked since errors may cause delay or expense. May assist and train less experienced personnel.

Required Experience/Qualifications

• MUST have a CompTIA Security+, or equivalent 8570 IAT Level II certification.
• High School plus advanced training, and 3 - 4 yrs. of experience.

Special Requirements/Security Clearance

• Active DoD Secret Clearance and eligibility to obtain a TS/SCI Security Clearance.

Physical Demands

• Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.
• Must have the ability to lift and carry up to 35 pounds occasionally and walk short distances.
• Use repetitive motion.
• Substantial movements (motions) of the wrists, hands, and/or fingers.
• Ability to have close visual acuity to perform activities such as: preparing and analyzing data and figures; transcribing: viewing a computer monitor; extensive reading.