Job Overview
Under minimum supervision, performs diagnostic, service, and installation electrical work in residential customer’s home. Installs, maintains, and repairs electrical wiring, equipment, and fixtures. Ensures that work is performed in accordance with relevant codes. Communicates with residential customer to answer questions, resolve problems, and ensure complete customer satisfaction. Promotes products and services to customer.
Key Responsibilities
- Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner.
- Diagnoses malfunctioning systems, apparatus, or components, using test equipment and hand tools to locate the cause of a breakdown and correct the problem.
- May provide preliminary sketches or cost estimates for materials or services.
- Inspects electrical systems, equipment, or components to identify hazards, defects, or the need for adjustment or repair, and to ensure compliance with codes.
- Tests electrical systems or continuity of circuits in electrical wiring, equipment, or fixtures using devices such as ohmmeters, voltmeters, or oscilloscopes.
- Plans layout and installation of electrical wiring, equipment, or fixtures based on job specifications and local codes.
- Repairs or replaces wiring, equipment, or fixtures using hand tools or power tools.
- Connects wires to circuit breakers, transformers, or other components.
- Fastens small metal or plastic boxes to walls to house electrical switches or outlets.
- Places conduit, pipes, or tubing inside designated partitions, walls, or other concealed areas, and pulls insulated wires or cables through the conduit.
- Installs ground leads and connects power cables to equipment such as motors.
- Constructs and fabricates parts using hand tools and specifications.
- Uses power construction equipment, measuring devices, power tools, and testing equipment such as oscilloscopes, amp meters, or test lamps.
- Works from ladders, scaffolds, or roofs to install, maintain, or repair electrical wiring, equipment, or fixtures.
- Maintains current electrician's license in accordance with governmental regulations.
- Ensures company property, vehicles, and tools are used, maintained, and properly accounted for.
- Ensures company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed.
- Performs similar/other duties as needed or assigned.
Qualifications
- High School diploma or equivalent.
- Ten years experience in electrical repair, maintenance, and installation in addition to on-the-job training.
- Current knowledge of and continuing education in national, state, and local electrical code regulations.
- Knowledge of machines and tools used in the construction or repair of houses, buildings, and other structures.
- Working proficiency in basic mathematics and metric and standard measurements.
- Proficiency at reading wiring diagrams and troubleshooting problems with electrical systems and equipment.
- Proficient mechanical aptitude and ability to operate all necessary tools and equipment.
- Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns.
- Effective and efficient time-management and organizational skills.
- Valid driver’s license with acceptable driving record.
- Availability to work flexible hours and on-call shifts as needed.
- Physical ability to stand, walk, climb ladders and attic stairs, and maneuver in attics, basements, and crawl spaces.
- Physical ability to climb, balance, stoop, kneel, crouch, and/or crawl.
- Vision sufficient to see and focus for close, distance, peripheral vision with normal depth perception and accurately distinguish colors for proper installation.
- Hand/eye coordination.
- Ability to lift up to 50 pounds and carry items weighing up to 50 pounds, including up ladders.
Benefits
- Competitive Pay, including incentive opportunities.
- Paid Time Off and Company Holiday Pay.
- Medical/Dental/Vision Insurance programs.
- 401(k) Retirement Savings Plan with company matching contributions.
- Life Insurance for you and optional coverage for your family.
- Short-term and Long-term disability insurance options.
- Supplemental benefit programs such as legal advice, pet insurance, and health advocacy programs.
- World Class Training opportunities through Experts University.
- Career Development opportunities.
Annual Compensation Range: $83,100.00 - $106,000.00
Equal Opportunity
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Accessibility
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process.