Electrical Utility Application Engineer - Employee-Owned

Border States Industries, Inc.; Albertville (MN); On-site; USD 81,000 - 115,000; Full time

Benefits offered by this job

ESOP

Health, dental and vision benefits

401(k) Plan

Paid holidays

Job summary

Border States Industries, Inc. is seeking a Technical Application Engineer - Electrical Utility in Albertville, MN.

The role focuses on technical product application, pre-sales support, and customer collaboration to promote products and secure orders. The candidate will provide field troubleshooting and training, work with Sales Engineers and Account Managers, and engage with consultants and customers on product technology.

Qualifications

• 4-year technical or engineering degree or equivalent experience required.
• Knowledge and technical competence in understanding of utility distribution and transmission systems preferred.
• Strong working knowledge of Microsoft Windows, Microsoft Office (Excel, Word, Access and PowerPoint), Internet, Email and SAP software preferred.

Responsibilities

• Provides technical, specific, or specialized product support for branches and customers.
• Consistently provides responsive, quality service to meet and exceed customer expectations.
• Contributes to planning and sale of Border States’ products and services and supports the promotion of Border States’ agency and distribution lines.
• Contributes to in-depth, technically difficult conversations with consultants, customers, and employees related to product technology and/or specifications.
• Provides customers with timely follow-up on quotations, technical inquiries, and other requests.
• Provides field trouble shooting assistance, training, and information/documentation support.
• Performs product updates and new product launches of branches and customers as required.

Skills

Customer service

Communication

Planning

Attention to detail

Education

Technical or engineering degree

Tools

SAP

Windows

Office

Excel

Job description

Border States Industries, Inc. is seeking a Technical Application Engineer - Electrical Utility in Albertville, MN.

The role focuses on technical product application, pre-sales support, and customer collaboration to promote products and secure orders. The candidate will provide field troubleshooting and training, work with Sales Engineers and Account Managers, and engage with consultants and customers on product technology.