Electrical Technical Support & Commissioning Specialist

Saber-Power-Services; Baton Rouge (LA); On-site; USD 85,000 - 110,000; Full time

Job summary

Saber Power Services in Baton Rouge, LA, is seeking an Electrical Technical Support & Commissioning Specialist. This hands-on role focuses on technical support, commissioning, customer training, troubleshooting, and post-sales service for Saber Power's products. Travel to project sites in the U.S.

and internationally is required. The ideal candidate has 5+ years in industrial electrical maintenance or field service, experience with PLCs, controls, and MV/LV distribution, and is able to

Qualifications

• 5+ years in industrial electrical maintenance or electrical field service.
• Experience with PLCs, controls, and programming.
• Experience with medium- and low-voltage power distribution systems.
• Experience with 15kV and 480V switchgear and circuit breakers.
• Strong troubleshooting and problem-solving skills.
• Strong verbal and written communication skills.

Responsibilities

• Serve as technical contact for customers after installation and delivery.
• Perform on-site product commissioning and train customers.
• Troubleshoot issues and provide post-sales support; address warranty questions.
• Coordinate commissioning and training schedules; travel to sites as needed.
• Support sales demos and provide technical feedback to sales/service teams.

Skills

PLCs & Controls

Power distribution (MV/LV)

Switchgear & breakers

Travel 50%+

Strong communication

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Electrical Technical Support & Commissioning Specialist

Full Time Baton Rouge, LA, US

Electrical Technical Support & Commissioning Specialist

Saber Power Services , a portfolio company of Greenbelt Capital Partners, is a fully integrated electrical power system services firm providing end-to-end solutions across utility, renewable energy and battery storage, industrial, petrochemical, and other markets. Based in Houston, Texas, Saber Power provides engineering-led solutions for the design, installation, testing, commissioning, and maintenance of medium- and high-voltage electrical infrastructure. Saber serves customers locally, nationally, and internationally.

About inoLECT

As part of Saber Power, inoLECT is a growing electrical manufacturing organization based in Baton Rouge, Louisiana, with a global customer base. Since its establishment in 1998, inoLECT has built a team of experienced engineers and skilled technicians focused on problem-solving and delivering integrated power-system, safety, and reliability solutions.

inoLECT specializes in electrical manufacturing and power-system solutions supporting customers across power generation, utility, commercial, and industrial markets. The team works closely with customers to provide high-quality products and services designed to meet their specific electrical and power-system needs.

Together, Saber Power and inoLECT combine engineering expertise, manufacturing capabilities, field services, and technical support to deliver comprehensive electrical power solutions to customers across a wide range of industries.

Position Summary

The Electrical Technical Support & Commissioning Specialist provides technical support, product commissioning, customer training, troubleshooting, and post-sales service for Saber Power's Manufactured Products.

This is a hands-on, customer-facing position for an experienced electrical professional who enjoys troubleshooting, working directly with customers, and traveling to project sites. The ideal candidate will have experience with PLCs and controls, medium- and low-voltage power distribution, 15kV and 480V switchgear, and circuit breakers.

Responsibilities

Customer Support & Commissioning

• Serve as a technical point of contact for customers following product installation and delivery.
• Perform and support on-site product commissioning.
• Troubleshoot technical issues and provide post-sales support.
• Support product warranty-related technical questions.
• Coordinate commissioning and customer training schedules.
• Travel to customer sites to support installations, commissioning, and training.

Customer Training

• Conduct in-house and on-site customer training.
• Explain product operation, troubleshooting, and maintenance requirements.
• Develop and support training materials and work instructions.

Technical & Product Support

• Troubleshoot electrical, controls, and product-related issues.
• Support product repairs and quality-control activities.
• Assist with product assembly and development of assembly work instructions.
• Participate in new product development and continuous improvement initiatives.

Sales & Business Support

• Support sales demonstrations and technical customer meetings.
• Provide technical feedback to the sales and customer service teams.
• Assist with pricing related to commissioning and training services.

Required Qualifications

• 5+ years of industrial electrical maintenance or electrical field service experience.
• Experience working with PLCs, controls, and programming.
• Experience working with medium- and low-voltage power distribution systems.
• Experience with 15kV and 480V switchgear and circuit breakers.
• Strong troubleshooting and problem-solving skills.
• Strong verbal and written communication skills.
• Ability to travel approximately 50% throughout the U.S. and internationally as needed.
• Eligible to obtain a TWIC.
• Eligible for a U.S. Passport or currently holds a valid passport.
• Strong verbal and written communication skills with the ability to clearly communicate technical information to customers, technicians, engineers, and internal teams.

Preferred Qualifications

• Experience commissioning electrical equipment.
• Experience providing technical training to customers.
• Experience troubleshooting electrical controls.
• Experience with switchgear or electrical manufacturing.
• Experience reading electrical drawings and schematics.
• Experience working directly with customers.
• Experience supporting product development or continuous improvement.

Physical Requirements & Work Environment

The physical requirements described below are representative of those necessary to perform the essential functions of the position.

This position may require the employee to:

• Travel and drive for extended periods.
• Stand, walk, sit, bend, kneel, crouch, and reach.
• Use hands to operate tools, equipment, and controls.
• Climb stairs, ladders, and scaffolding.
• Occasionally lift and/or move up to 75 pounds.
• Perform work requiring close, distance, peripheral, and depth perception, as well as color recognition and the ability to adjust focus.
• The position may involve work at customer locations, manufacturing facilities, and outdoor environments, with exposure to varying weather conditions.

Safety

Safety is a Core Value at Saber Power. We work SAFELY or not at all.

Saber Power offers a comprehensive Total Rewards Plan designed to support employees' health, well-being, and financial future, including:

• Medical, dental, and vision coverage
• Company-paid short- and long-term disability
• Company-paid basic life insurance
• 401(k) with company matching
• Flexible Spending Accounts (FSAs)
• Additional employee benefits and resources

Saber Power Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.