Electrical Supply Counter Sales Specialist

Mcnaughton Mckay Group; Detroit (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Caniff Electric Supply, a subsidiary of McNaughton-McKay Electric Company, in Hamtramck, MI, is seeking a Branch Counter Sales Associate to deliver friendly, responsive service at the counter.

You will greet customers, communicate with both external customers and internal staff, build relationships, answer sales inquiries, and maintain inventory accuracy. The ideal candidate has customer service experience and the ability to lift 50+ pounds.

Qualifications

• Customer service experience
• Excellent listening and communication skills
• Ability to multitask and manage time effectively

Responsibilities

• Greet customers within 30 seconds of entry
• Openly and effectively communicate to customers and internal staff
• Form long lasting relationships with customers and internal employees
• Answer customer phone calls for sales and general inquiries
• Maintain and grow product and industry knowledge
• Provide customer solutions by assessing needs
• Accurately pull, check, and stage parts/products
• Identify inventory errors and assist in correction
• Assure transactional accuracy at point of sale
• General upkeep and warehouse duties
• Process customer returns and perform inventory counts
• Act as back-up delivery driver

Skills

Customer service

Communication

Multitasking

Listening

Time management

Education

High School Diploma or GED

Job description

Caniff Electric Supply, a subsidiary of McNaughton-McKay Electric Company, in Hamtramck, MI, is seeking a Branch Counter Sales Associate to deliver friendly, responsive service at the counter.

You will greet customers, communicate with both external customers and internal staff, build relationships, answer sales inquiries, and maintain inventory accuracy. The ideal candidate has customer service experience and the ability to lift 50+ pounds.