Electrical Quality Engineer — Data Center Power Systems

BlackBerry Inc.

Richmond (VA)

On-site

USD 59,000 - 94,000

Full time

9 days ago

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Benefits offered by this job

Health insurance
401k
Paid holidays
Life insurance

Job summary

ABB in Richmond, VA is seeking a Customer Electrical Quality Specialist (Engineer) to resolve customer complaints, analyze defects, and provide actionable solutions for PDU, STS, and UPS products used in data centers.

The role requires a Bachelor's in Electrical/Electronics engineering, 2+ years in manufacturing or quality control, hands-on testing with electrical gear, ability to read schematics, familiarity with Lean/Six Sigma, and willingness to visit customer sites to support containment and

Qualifications

  • Bachelor degree in Electrical or Electronics engineering or related discipline; minimum 2 years in manufacturing or quality control.
  • Hands-on experience with transformers, PDUs, STSs, and UPS products; testing and servicing electrical distribution and control systems.
  • Ability to read schematics of electrical equipment and PCBAs; familiarity with test equipment like power supplies, multimeters.

Responsibilities

  • Resolve customer complaints and analyze defects using 8D/Analysis reports.
  • Visit customer sites to provide technical support and gather product performance insights.
  • Lead continuous improvement projects to enhance product quality and efficiency.
  • Ensure adherence to electrical safety standards; collaborate with field service teams and process quality engineers.

Skills

Electrical testing
Root cause analysis
Customer support
Field service collaboration
Safety standards

Education

Bachelor's degree in Electrical/Electronics engineering

Tools

Power Apps
Power BI
Oscilloscopes

Job description

ABB in Richmond, VA is seeking a Customer Electrical Quality Specialist (Engineer) to resolve customer complaints, analyze defects, and provide actionable solutions for PDU, STS, and UPS products used in data centers.

The role requires a Bachelor's in Electrical/Electronics engineering, 2+ years in manufacturing or quality control, hands-on testing with electrical gear, ability to read schematics, familiarity with Lean/Six Sigma, and willingness to visit customer sites to support containment and

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