Electrical Operations Manager – Lead & Grow Residential Dept

Sierra Air Inc; Reno (NV); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Company vehicle

Job summary

Sierra Air Inc is seeking an Electrical Operations Manager to lead, grow, and develop our residential electrical department. This role oversees service, installation, and project execution, ensuring safety, code compliance, and profitability across field and office operations.

Responsibilities include recruiting, training, budgeting, and KPI monitoring, with collaboration across sales, dispatch, and customer service to deliver an outstanding customer experience.

Qualifications

• 5+ years of residential electrical experience with progressive leadership responsibilities.
• Valid Journeyman or Master Electrician license (preferred or as required by state/local regulations).
• Demonstrated business acumen with experience managing budgets, profitability, KPIs, and operational performance.
• Exceptional leadership, coaching, communication, and conflict-resolution skills.
• Ability to read blueprints, schematics, and technical documentation.

Responsibilities

• Build, lead, and develop a high-performing team of electricians and apprentices through recruiting, coaching, mentoring, and performance management.
• Establish a culture of accountability, safety, professionalism, and exceptional customer service.
• Oversee day-to-day electrical operations, including service, repair, replacement, and installation projects.
• Ensure all work complies with local, state, and National Electrical Code (NEC) requirements.
• Conduct field inspections and quality assurance reviews to maintain high workmanship standards.
• Provide technical guidance and support for complex electrical diagnostics and installations.
• Partner with leadership to develop departmental goals, budgets, staffing plans, and growth strategies.
• Monitor KPIs, labor productivity, revenue, gross margin, and overall departmental profitability.
• Optimize scheduling, workforce planning, and resource allocation to maximize efficiency and customer satisfaction.
• Collaborate with sales, dispatch, and customer service teams to ensure seamless operations and an outstanding customer experience.
• Support estimating, job scoping, and proposal development for larger electrical projects.
• Drive continuous improvement initiatives to increase operational efficiency and profitability.
• Ensure compliance with company policies, safety regulations, licensing requirements, and industry best practices.

Skills

Leadership

Budgeting

Scheduling

KPIs

Blueprint reading

NEC knowledge

Team development

Communication

Customer service

Field inspections

Education

Journeyman or Master Electrician license

Tools

ServiceTitan

Job description

Sierra Air Inc is seeking an Electrical Operations Manager to lead, grow, and develop our residential electrical department. This role oversees service, installation, and project execution, ensuring safety, code compliance, and profitability across field and office operations.

Responsibilities include recruiting, training, budgeting, and KPI monitoring, with collaboration across sales, dispatch, and customer service to deliver an outstanding customer experience.