Electrical Operations Leader: Field & Customer Excellence

ppcpartnersexternal; Georgia; On-site; USD 90,000 - 130,000; Full time

Job summary

PPC Partners is seeking a Senior Manager, Operations to oversee daily field and departmental operations. You will plan, allocate resources, and execute across projects while leading teams, guiding performance, and ensuring customer satisfaction.

The role emphasizes safety, continuous improvement, and collaboration with internal teams and customers to achieve service excellence and sustainable growth.

Qualifications

• Must have strong leadership and team development abilities.
• Proficient in planning, forecasting and budgeting processes.
• Experience with safety training and compliance requirements.

Responsibilities

• Forecast weekly work and assign responsibilities.
• Monitor performance metrics and drive continuous improvement.
• Lead cross-functional teams and mentor staff.
• Engage in recruitment, hiring and employee development.
• Ensure safety training and OSHA compliance.
• Manage client relationships and service delivery.
• Oversee budgeting, billing and collections, and profitability.

Skills

Leadership

Team development

Customer service

Microsoft Office

Excel

Budgeting & forecasting

Scheduling & planning

Risk and profitability management

Independent work & team leadership

Education

High School Diploma

Bachelor's Degree in Engineering or related field

Job description

PPC Partners is seeking a Senior Manager, Operations to oversee daily field and departmental operations. You will plan, allocate resources, and execute across projects while leading teams, guiding performance, and ensuring customer satisfaction.

The role emphasizes safety, continuous improvement, and collaboration with internal teams and customers to achieve service excellence and sustainable growth.