Electrical Field Supervisor

Abacus Plumbing, Air Conditioning & Electrical; Austin (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Toll tag

PTO

Health insurance

Vision insurance

Dental insurance

401K with company match

Life insurance

Short-Term Disability

Long-Term Disability

Training & development

Team environment

Job summary

ABACUS is seeking an Electrical Field Supervisor to join our Houston-area team. You will assist the Electrical Division Manager with daily tasks and drive growth by coaching technicians and implementing sales strategies.

Lead onboarding, monitor KPIs, and ensure safety and policy compliance across the vehicle fleet and field operations. You will mentor a high-performing team of electricians and service professionals, oversee onboarding, and seek opportunities for business growth through market

Qualifications

• Minimum High School/GED equivalent.
• At least 5 years of experience in the electrical field.
• Wireman, Journeyman, or Master License required.
• Leadership experience in supervisory/managerial roles preferred in tech or service env.
• Basic to intermediate skills in Microsoft Word and Excel.

Responsibilities

• Assist management with developing and implementing sales strategies to grow profitability.
• Collaborate to develop long-term division plans and policies.
• Oversee vehicle upkeep to Abacus standards and policies.
• Lead onboarding and onboarding training program with ride-alongs.
• Coach electricians to build a high-performing team.
• Monitor market trends, competitor activity, and customer needs.
• Lead and mentor sales, operations and service teams.
• Drive department sales through training and field tech development.
• Encourage higher ticket and closing rates through call-by-call standards.
• Handle escalated customer concerns maintaining 100% satisfaction.
• Maintain safety and accurate reporting; ensure regulatory compliance.
• Monitor callbacks and warranties; promote lead generation.

Skills

Leadership

Sales strategy

Ride-alongs

KPIs

Coaching

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

ABACUS is currently seeking an Electrical Field Supervisor to join our family-like culture, who are dedicated to delivering the best customer service experience every day. The Electrical Field Supervisor assists the Electrical Division Manager with day to day tasks. As a Field Supervisor, you will be responsible for the growth and development of technicians. This includes strategic sales strategies, coaching through ride alongs, and increasing technicians KPIs.

At ABACUS, we believe in employee development, having a positive culture, promoting from within, and being a strong partner within our communities, all while you earn the income that YOU deserve!

Are you ready to join the best team in Houston?

What's In It For Me?

• Market Value Compensation
• Company vehicle with gas card and toll tag
• PTO Plan
• Health, Vision and Dental plans for you and your family to choose from
• 401K Retirement Plan with company match up to 30%
• Life Insurance, Short-Term and Long-Term Disability
• Special Program Options FSA, EAP, Legal Services and Identity Theft
• Continuous Training for your Professional Development
• Working in a dynamic, collaborative, and fun environment

What Will I Do?

• Assist management team with developing and implementing sales strategies to achieve growth and profitability goals.
• Collaborate with management to develop long-term plans, objectives, and policies for the division.
• Oversee your team’s upkeep on their vehicles ensuring they meet Abacus Standards and Policy, including cleanliness, stock, and general upkeep of the company assigned vehicles.
• Lead and oversee the Abacus Onboarding process and Onboarding Training Program. Ride-along
• Coach all electricians through Abacus' ride along process and procedures to develop a high performing team.
• Monitor market trends, competitor activities, and customer needs to identify opportunities for business growth.
• Lead, mentor, and develop a high-performing team of sales, operations, and service professionals.
• Drive the Electrical department sales through training and development of the field technicians.
• Coach all electricians on how to increase average ticket, closing rate, and monthly truck revenue by utilizing Abacus call by call standards.
• Execute normal technician responsibilities on assigned days.
• Handle escalated customer concerns by demonstrating 100% customer satisfaction.
• Maintain operational excellence through safety awareness and accurate reporting.
• Ensure compliance with industry regulations, safety standards, and company policies.
• Monitor and control call backs and warranties.
• Promote lead generation.

Do I have What it Takes?

• Minimum High School Graduate/GED Equivalent.
• At least 5 years of experience in the electrical field.
• Wireman, Journeyman and or Master License required.
• Leadership Experience Experience in a supervisory or managerial role, preferably within a technical or service environment.
• Basic to intermediate skills in Microsoft Windows, including Word and Excel.
• Able to climb in and out of box trucks/vans easily, able to lift over 75 pounds and work in the summer heat, climb in attics and under houses with ease.

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

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