Electrical Field Service Trainer & Readiness Coach

Industrial Electric Manufacturing Job Board; Ashburn (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

IEM is seeking a Field Service Technical Trainer to develop onboarding and technical readiness for entry‑level Field Service staff, delivering structured training in electrical systems, startup, commissioning, troubleshooting, software tools, safety, and related field service activities.

You will lead a 4‑week orientation, coordinate hands-on exercises, assess trainee progress, maintain training records, and collaborate with engineering, production, and Field Service leaders to keep content

Qualifications

• Associates degree in engineering, electrical technology, industrial technology required or preferred.
• Minimum of 2 years of relevant experience in electrical industry, field service, testing, commissioning, or related technical work.
• Previous experience in training, teaching, instructing, coaching, or facilitating employee learning is preferred.

Responsibilities

• Deliver technical training for new and existing Field Service employees in onboarding, field readiness, and ongoing development.
• Manage and facilitate the 4-week new hire orientation training schedule for Field Service employees.
• Provide instruction in mechanical assembly, wiring, startup testing, troubleshooting, commissioning, software tools, networking and communications, report writing, and related field service processes.
• Conduct classroom instruction, hands-on demonstrations, workshops, lab sessions, and other interactive training methods to support different learning needs.
• Coordinate and facilitate practical exercises with real-world experience working with electrical equipment, tools, and technologies.
• Evaluate trainee performance, technical comprehension, practical skill development, and overall readiness through assessments, observations, quizzes, and feedback.
• Provide constructive coaching and developmental feedback to reinforce learning and improve performance.
• Maintain accurate and organized training records for Field Service personnel.
• Partner with production, engineering, Field Service leadership, shop leads, and technicians to identify training needs and opportunities for program improvement.
• Assist in reviewing, updating, and enhancing training materials and content to stay current and aligned with operational goals.
• Support qualification training for employees working on near-energised electrical equipment.
• Help ensure consistency, quality, and effectiveness in technical training delivery across Field Service.
• Perform other duties as assigned by management.

Skills

Training Delivery

Communication

Coaching

Technical Knowledge

Assessment

Organizational Skills

Cross-Functional Collaboration

Safety Compliance

Problem-Solving

Attention to Detail

Service Orientation

Education

Associates degree in engineering, electrical technology, industrial technology

Job description

IEM is seeking a Field Service Technical Trainer to develop onboarding and technical readiness for entry‑level Field Service staff, delivering structured training in electrical systems, startup, commissioning, troubleshooting, software tools, safety, and related field service activities.

You will lead a 4‑week orientation, coordinate hands-on exercises, assess trainee progress, maintain training records, and collaborate with engineering, production, and Field Service leaders to keep content