Electrical Field Service Lead: Drive Impact

Cleveland Brothers Equipment Co; Harrisburg (Dauphin County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Disability insurance

Health Savings Account

Paid time off

Profit sharing

Job summary

Cleveland Brothers Equipment Co. is seeking an Electrical Solutions Field Service Supervisor to lead our Electrical Services Division operations in Pennsylvania and neighboring regions.

The role directs the Field Service Department and coordinates field repairs, parts support, and customer service to ensure cost-effective solutions across the Caterpillar product line. The ideal candidate has five years of hands-on supervisory experience in a field environment, strong scheduling and communication

Qualifications

• Five years of hands on supervisory experience in a field environment with Caterpillar product lines.
• Strong verbal and written communication skills.
• Proficiency with MS Office, Lotus Notes and DBSi.

Responsibilities

• Direct the Field Service Department activities and staff for repairs and service on equipment.
• Receive and respond to customer requests and coordinate repairs and scheduling.
• Assign and schedule equipment and personnel for field and shop repairs.
• Research repair procedures and pricing information from manuals and sources.
• Monitor performance and develop staff for improved productivity.

Skills

Supervisory experience

Caterpillar product knowledge

Strong communication skills

Tools

MS Office

Lotus Notes

DBSi

Job description

Cleveland Brothers Equipment Co. is seeking an Electrical Solutions Field Service Supervisor to lead our Electrical Services Division operations in Pennsylvania and neighboring regions.

The role directs the Field Service Department and coordinates field repairs, parts support, and customer service to ensure cost-effective solutions across the Caterpillar product line. The ideal candidate has five years of hands-on supervisory experience in a field environment, strong scheduling and communication